Well pleased with the service Iβ¦
Well pleased with the service I received and the the price I paid for my travel insurance.
4.4
Great
761 reviews
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Review summary
Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
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Based on reviews, created with AISee what reviewers are saying
Reliable Travel insurance
I find it easier to read and answer questions online as it is made clear
Use Just Travel - they are GOOD.
They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.
Easy to use and very well priced.
Easy to use and very well priced.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.justtravelcover.com
All reviews
761 total β’ Write a review
Showing 751 - 757 of 757 reviews
MC
Always the best value and I have had no β¦
Always the best value and I have had no reason to fault them
Date of experience: August 21, 2017
MU
Friendly
Friendly, straightforward, professional service
Date of experience: August 21, 2017
CH
This is the first time I have purchased an annual policy .
This is the first time I have purchased a multi travel insurance covering a year's unlimited trips . I searched the web and found Just Travel Cover which covered pre existing medical problems . I filled in all the details , giving my pre existing medical issues . The quote came up showing a selection of different cover , bronze, silver etc . I chose the middle price which was a slightly greater excess , but one which I could afford . The only issue was that one of my trips would be more than 31 days , therefore I had to telephone Just Travel for information on the problem . I was told the increased price to include trips of 45 days . This was satisfactory for me , and I purchased the insurance . As the first trip was going to be January and the last one end of September I had to date the start of the insurance beginning of October . The holidays had been booked , therefore I wanted to be sure I could find satisfactory cover . Fingers crossed nothing happens from now until end of September ! The details of the insurance were emailed to me immediately , I also requested a hard copy be sent to me as my printer is not too reliable . I am awaiting receipt of these . It is only a few days ago I purchased the policy . I am reasonably satisfied with the attention I have received . Thank you Just Travel Cover .
Date of experience: August 15, 2017
JS
85 year old taken advantage of by this company!
My 85 year old father purchased a 6 month travel cover from Just travel, he declined coverage for pre-existing conditions. About 3 months into his trip to visit me in the USA he noticed a lump on his upper arm, he went to the doctor and was diagnosed with a melanoma and advised to have immediate removal. We called just Just travel ( mayday assistance ) and they wrongly denied him cover saying it was a "pre-existing condition" , and refused to help, it wasn't he had never had melanoma! We were left to either pay to undergo surgery in the USA or cut our holiday short and return to the UK for treatment. We returned home a few days later at our own expense, my father had surgery to remove the melanoma (cancer) then a few months later just travel reversed their decision and said that my father did have a legitimate claim ,but they are refusing to cover any of our expenses, because they say we didn't get their approval among other things ! We have been fighting with them for months and they still refuse to recompense for our expenses! Even though my father paid nearly Β£900 for his insurance ! We have had a terrible experience with this company and we have now had to hire a solicitor to try and recover our costs! What good is insurance if they treat an elderly pensioner like this ! We feel there was negligence in their misdiagnosis and then out right fraud by not covering our legitimate claim.
Date of experience: April 7, 2017
cc
justtravelcover cancelled my policy days after issuing it.
I've deleted my original glowing review as Justtravelcover decided to cancel my insurance due to the cancer that I had 5 years ago and have been clear of since. Pleased though that 'Insurance Choice' had no such reservations and issued me with a policy albeit excluding my non existing cancer.
Date of experience: October 13, 2016
M
Micaela
US
So far so good
Just booked insurance over the phone with Kyle. Very simple despite my many things to declare. He went through everything professionally and explained everything well. Received a text whilst still on the phone with my policy number and a medical emergency number, very impressed! I am yet to go on my trip so can't comment on the service during claims, also hoping I won't need to but will update if applicable. Reasonable pricing and friendly service, I would use this company again in the future.
Date of experience: February 14, 2016
GC
G CHEAL
US
Good price policy
Bought a couples annual European policy. Got a very good price compared to renewing with my existing insurers, despite declaring medical problems. Only just bought it so it remains to be seen how they fair if we ever have to make a claim but I guess that's a chance you always take.
Date of experience: August 7, 2015
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