Irwin Mitchell is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Katie and Flora were exceptionally good. They both took the time to explain everything I didn’t understand. They was both helpful and accommodating. They was always able to help me with anything I needed. They were flexible with my schedule and communicated with me well.
My claim started over 3 and a half years ago. Deborah and her associates have been incredible since day 1, always very patient with myself and the communication was impeccable, if I ever needed clarification on any matter they were outstanding in explaining in a way I understood. They fought for me and that I will forever be grateful for.
Kate has been absolutely amazing from day one! She’s so supportive explaining everything and guiding us through the whole process, showing genuine compassion & care, whilst maintaining her professionalism. Kate’s shown so much dedication to our case, to achieve great results. We really can’t thank her enough & couldn’t have wished for better!!
Working with Irwin Mitchell on bringing a discretionary trust to a close was a very positive and reassuring one. We had no previous experience of dealing with a trust, but we were guided through the process with comprehensive information and explanations, that we could all understand and act upon. Our contact at Irwin Mitchell was very efficient, easy to communicate with, and had a very good knowledge of this legal area. Thank you for making this process so painless!
No description available yet.
Website
www.irwinmitchell.com1,000 total • Write a review
My experience with irwin Mitchell is great, everyone is on the ball and certainly knows there stuff. Jo and Connor and Emma are fantastic and great to get on with. All caring and supportive and understanding. Makes my situation so much easier so Thankyou to Jo Frasers team. I would highly recommend Irwin Mitchell to anyone 😁
Date of experience: June 20, 2025
It was honest and transparent advice. A lot of guidance for lay persons like me. I am especially grateful for how the documentation was handled. They are a great Law Firm. I would use them again! I interacted with Sangita Manek and her team, who were very supportive.
Date of experience: June 20, 2025
Very easy to work with and very professional, knowledgeable, and efficient
Date of experience: June 19, 2025
I worked with Lacey St James from the London office on my father's mesothelioma claim and she was professional, compassionate and helpful all the way through. Would highly recommend.
Date of experience: June 19, 2025
Went with Irwin Mitchell and have been very pleased with outcome of my son's claim. Our solicitor Courtney Coe was excellent answering all queries straight away and keeping us informed of everything that was happening. Very pleased with compensation they won on behalf of my son (even judge at hearing admitted it was higher than he would have awarded) 1st class service from start to finish couldn't recommend enough.
Date of experience: June 19, 2025
Kady Howe has been amazing during my case. She’s worked so hard and went above and beyond to help me with it all. I’d like to thank her for all the time she has spent on it. I’m very grateful.
Date of experience: June 19, 2025
US
Don’t hesitate to use this firm. So professional, reliable and knowledgable. They supported and guided me through the process and a very stressful situation. I felt supported and understood. Rhys was responsive and easy to talk to meant it took the stress out of the situation. Excellent service.
Date of experience: June 19, 2025
Everything was clearly explained to me. Everyone I've had interaction with has been helpful and polite and have avoided using 'jargon'. So far everything has been straightforward. "
Date of experience: June 18, 2025
Excellent service and very caring and compassionate people. Everything that we have needed has been taken care of by very good, experienced people
Date of experience: June 18, 2025
