Irwin Mitchell is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Katie and Flora were exceptionally good. They both took the time to explain everything I didn’t understand. They was both helpful and accommodating. They was always able to help me with anything I needed. They were flexible with my schedule and communicated with me well.
My claim started over 3 and a half years ago. Deborah and her associates have been incredible since day 1, always very patient with myself and the communication was impeccable, if I ever needed clarification on any matter they were outstanding in explaining in a way I understood. They fought for me and that I will forever be grateful for.
Kate has been absolutely amazing from day one! She’s so supportive explaining everything and guiding us through the whole process, showing genuine compassion & care, whilst maintaining her professionalism. Kate’s shown so much dedication to our case, to achieve great results. We really can’t thank her enough & couldn’t have wished for better!!
Working with Irwin Mitchell on bringing a discretionary trust to a close was a very positive and reassuring one. We had no previous experience of dealing with a trust, but we were guided through the process with comprehensive information and explanations, that we could all understand and act upon. Our contact at Irwin Mitchell was very efficient, easy to communicate with, and had a very good knowledge of this legal area. Thank you for making this process so painless!
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I have had a wonderful experience with Irwin Mitchell. Rachael Matthews and her colleagues handled my case brilliantly. They were extremely professional, but also kind and compassionate. I am thrilled with the outcome of the case . I would highly recommend using this company
Date of experience: July 1, 2025
Irwin Mitchell, were very professional with their approach to the issues of our case and kept us very well informed. Even though it was a long journey the outcome was successful.
Date of experience: July 1, 2025
Lorraine Rose-Dugdale assisted me with a long and difficult property matter. Her expertise, patience and intelligence were essential in helping me achieve the outcome that I desired. I could not recommend her more highly.
Date of experience: July 1, 2025
Kaye of Irwin Mitchell contacted me and made me feel very comfortable speaking with her and helped me feel at ease. Her professionalism was evident by her understanding of the situation we discussed.
Date of experience: July 1, 2025
US
I'm pleased with the outcome of my case and grateful to have received the compensation. Marianne handled the process thoroughly, and I appreciate being referred to the right experts and having my claim properly investigated. Thank you for seeing it through.
Date of experience: July 1, 2025
Bethany was excellent at short notice set up a Trust answered all questions including executing documents in a week. Excellent Service all around definitely recommend.
Date of experience: July 1, 2025
US
I would like to extend our deepest thanks, from both myself and my family to Irwin Mitchell's, but especially to Samantha Clarke... Who has been an absolute star from beginning to end over this past 3yrs! A company is nothing without quality staff, and in this case I couldn't recommend them any higher, from our personal and extensive experience in dealing with them. Some of the toughest times in our lives have been during this period, and they have been nothing but accommodating and supportive. Always pushing to get us what we needed at every turn. Thanks again for everything Ed & Stef
Date of experience: June 30, 2025
Personable and prompt, excellent work ethic and very proactive. My client was treated especially well and all involved in the case were given respect and curtesy. The case went well and my client is home with his wife.
Date of experience: June 30, 2025
US
Mr Raymond Harrison has proved to be extremely professional, patient and helpful, throughout the process as per Review title below. His documentation via email has been clear and concise, answering any queries I have had via the telephone in the same pleasant and professional manner. I would absolutely recommend Mr Harrison to others
Date of experience: June 29, 2025
