Super freundlich gewesen.
Super freundlich gewesen.
2.5
Average
1,000 reviews
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Review summary
IMO Car Wash has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Veraltet Bürstenwaschanlage- schlechte Reinigung
Bei der Wäsche gehen keine Insektenrückstände oder kleine Vogelkotstipser ab. Der Vorwäscher baut gleich Reklamationen vor und sagt, dass nicht alles weggewaschen wird. Hier stimmt Preiss-Leistung und Service gar nicht.
Schmutzige Wäsche
Für Ceramix XTR Programm 20 € bezahlt. Auto ist nicht vernünftig sauber rausgekommen. Jeder Menge Flecken. Leider großer Enttäuschung. Weg geschmissene Geld .
Super Service
Super Service, tolles Team, sehr nett, sofort wieder!
Company details
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Website
www.imocarwash.comAll reviews
1,000 total • Write a review
Showing 891 - 900 of 996 reviews
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Audrey D
US
Damaged paintwork, arrogant, incompetent staff
Took my car for wash and asked the guy if they could sponge down the bird droppings on the roof before going in, cos it seemed to be sticky. They must have spayed rubbish on the car, because coming out it looked like it has been washed in milk. Bird droppings remained on roof, and all four doors lost the gloss finish, with a rough sandy texture. Spoke to the guy straightaway, pretty clueless, he has never seen anything like it -or so he says, and I’m told its my fault that I asked for a “special spray treatment” + I have the wrong colour car (red). He tried to wipe it down to no avail, so he simply said it will wash away with time, there is nothing he can do. So I asked him to send me back again to the wash and see, to which he said “you pay you go love”. Then his colleague comes out and right into my face yelling at me to go away, ready to punch me. There was no argument previously whatsoever! I’m a women alone with my 2 young children watching us. He yells they don’t deal with complaints, and damages are not their business. I’m told sarcastically to call their “amazing customer line”, now I know what he meant. Customer service is non-existent. Customer phone line has 5 menus, each hanging up after 10seconds. Emails are not picked up for obvious reasons. In the end I sat in my car trying to call the police, when the old man comes to my window and threatens me in the company of my children that there won’t be any police here, but I will go away now, and I’d better not come back to the area (O2 mall car park with Sainsbury’s, cinema etc) because he will remember me and my car and worst things will happen.” A bunch of cowboys, top-down, no training, no responsibility, no clue.
Date of experience: July 6, 2024
SE
Alles top ⭐⭐⭐⭐
Super Wäsche...alles top, Mitarbeiter total nett, engagiert und hilfsbereit! Auto ist sauber, kann ich nur weiterempfehlen...und staubsaugen ist dann auch noch gratis, was will man mehr...⭐⭐⭐⭐⭐
Date of experience: July 5, 2024
LT
The gentlemen paid attention to parts…
The gentlemen paid attention to parts that I had not even thought of cleaning. The bonus for me was that they ended up not charging me any extra!
Date of experience: July 5, 2024
J
Jabu
US
14€ für premium und Felgen
14€ für premium und Felgen. Wir haben die sauberen Stellen danach gesucht. Kein deutsch und nur mit Handy Übersetzer zu verständigen. Bürsten kratzen dein Auto kaputt und binnen von 1,5 min warst du durch. Absolute Katastrophe und Frechheit und die Bewertung mit 5 Sternen ist erstunken und erlogen.
Date of experience: July 4, 2024
JS
Hervorragender Service
Super Leistung, meinen Schmutzteufel wieder so hin zu bekommen! Vielen Dank
Date of experience: July 3, 2024
S
SeanO
US
Horrible experience - Terrible work
Horrible experience from a bunch of very aggressive E Europeans. Dreadful valet. Spent 5 minutes on what should have been a 20 minute mini-valet. Refused/didn't speak English. Escaped just in time I think. 'Mini-Valet' is a complete joke 67% rate this business as POOR - That says it all.
Date of experience: July 2, 2024
DC
IMO in Bridgwater damaged my car
IMO in Bridgwater damaged my car! The machinery caused scratches to my passenger doors and was so violent that the door panels were pushed in. Approximately £1600 of damage. Neither IMO or the franchise in Bridgwater will take responsibility resulting in my having to claim off my car insurance. As IMO refuse responsibility my claim will be classified as a 'fault claim' thus this will have an impact on the price of my car insurance for the next five years.
Date of experience: July 1, 2024
SY
Beste Reinigung
Beste Reinigung, mega freundlich, sehr zu empfehlen
Date of experience: July 1, 2024
SK
Best IMO Coventry, Radford Road
Best IMO, Coventry Radford Rd. Very clean car, polite staff, a very good service.
Date of experience: June 30, 2024
NT
Bezahlung mit App zum wiederholten Mal…
Bezahlung mit App zum wiederholten Mal nicht möglich, diesmal angeblich bis 1.7. Warum? Guthaben ist vollkommen sinnlos und kann nicht verwendet werden. Keine Antwort auf Anfragen. Eine Kündigung und Erstattung Guthaben scheint nicht möglich zu sein. Vielen Dank dafür.
Date of experience: June 29, 2024
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