Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 711 - 720 of 989 reviews
PW
5 out of 5 stars

Excellent product and quick delivery…

Excellent product and quick delivery highly recommended.

Date of experience: August 14, 2018

KW
5 out of 5 stars

Recommended

Recommended

Date of experience: August 13, 2018

GF
5 out of 5 stars

All the items I ordered were delivered…

All the items I ordered were delivered on time and placed where I'd requested. Thanks very much for a great service.

Date of experience: August 10, 2018

DL
5 out of 5 stars

Stone delivery

Quick delivery. Helpful driver. Goods as described.

Date of experience: August 9, 2018

R
5 out of 5 stars

Garden 8 seat Table and Bench

Our 8 seat Table and Bench was good value, we were kept informed re it's delivery and the driver used his crane to drop the pallet over our hedge and onto the front lawn. All round great service including the lady in the office who gave us progress reports etc.

Date of experience: August 9, 2018

WO
5 out of 5 stars

Fence purchase.

Fantastic service from start to finish! Lads at the Colwyn Bay branch were very helpful, they delivered when they said they would. I will 100% use again.

Date of experience: August 8, 2018

AW
1 out of 5 stars

Ordered louvre doors No show

Ordered louvre doors. Told delivery was on a Friday. Waited in then rang local depot (mochdre) at 4.00 to find out where they were. The person in the office couldnt give me an answer and told me to ring back on Monday. Wife called in on Monday and was told either pick up yourself from Bangor or we would have to wait till Thursday. Have used numerous building merchants in the past and have never been treated like that. Would not use again or recommend them. Sorry

Date of experience: August 7, 2018

IL
5 out of 5 stars

Good communicaton and service

Good communicaton and service

Date of experience: August 7, 2018

LT
5 out of 5 stars

Great local service

Great local service. Purchased plum slate online. Great price too. Delivered quickly for free. Perfect.

Date of experience: August 6, 2018

a
5 out of 5 stars

Excellent service

Excellent service, they rang me to confirm and check the delivery day was ok. On the day the driver placed my order exactly where I needed it.

Date of experience: August 6, 2018

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