Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

Company details

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All reviews

993 total • Write a review

Showing 701 - 710 of 989 reviews
A
5 out of 5 stars

Excellent service would recommended…

Excellent service would recommended them to anyone.

Date of experience: August 20, 2018

MS
4 out of 5 stars

Ordering online.

Ordering online. Efficient online ordering service but the £10 fee for doing so was not pleasing.

Date of experience: August 20, 2018

GP
5 out of 5 stars

excellent service and very quick…

excellent service and very quick delivery. Da iawn

Date of experience: August 18, 2018

CW
5 out of 5 stars

Great delivery driver.

Great delivery driver. Ordered online in the evening delivered the following morning. Driver helped to carry to house from drop off point (very narrow street)

Date of experience: August 17, 2018

G
5 out of 5 stars

Quick delivery and just as described on…

Quick delivery and just as described on website. Would use again without hesitation.

Date of experience: August 16, 2018

PW
5 out of 5 stars

Brilliant service and prices

Brilliant service and prices. Very happy.

Date of experience: August 16, 2018

IM
2 out of 5 stars

Ordeted decking which when came wSas…

Ordeted decking which when came wSas poor quality

Date of experience: August 15, 2018

NR
5 out of 5 stars

Excellent service

Excellent service

Date of experience: August 15, 2018

SP
4 out of 5 stars

Good service but 2 slates broken

Good service but 2 slates broken, currently awaiting replacement

Date of experience: August 14, 2018

SH
2 out of 5 stars

Not happy.

Uses 3rd party for money transaction. Money taken after a few days, I was not informed. Requested delivery date by email and had no reply. Had to ring head office who gave me the number for the delivery store. The swing was delivered while we were in but the driver didn’t knock on and left the swing on the path. Assembled the swing and the arm rests were both left handed. I had to re drill and plug the original holes to make the rest fit. Won’t be ordering from again.

Date of experience: August 14, 2018

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