Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 341 - 350 of 989 reviews
GB
5 out of 5 stars

Dont use Wickes

Had an absolute nightmare with Wickes so used Huws Gray,superb service ,price and efficient delivery.Would not use anybody else now

Date of experience: October 4, 2019

RB
5 out of 5 stars

First class experience throughout

First class experience throughout. Excellent delivery driver.

Date of experience: October 4, 2019

C
5 out of 5 stars

Wood order with delivery

Ordered some wood, got a phone call informing me of the delivery day. The delivery driver was great and unloaded the goods that I had ordered. πŸ‘

Date of experience: October 4, 2019

MC
5 out of 5 stars

Buying Building Materials by the Enthusiast

I am not a builder but have over the years learned how to ! Today i visited Huws Gray builders merchants based at Audley Nr.Stoke on Trent. I required quite a few items to continue building my own small workshop / garage. From the moment i walked in to the branch of Huws Gray I knew i was going to purchase ALL my materials from this branch. The assistance i got was first class & was not made to feel like a novice when asking for goods. Also the price was very reasonable for the amount of goods i had ordered. Very satisfied Customer

Date of experience: October 4, 2019

M
5 out of 5 stars

Delivered on time

Delivered on time, no fuss ordering.

Date of experience: October 4, 2019

L
1 out of 5 stars

Materials were not fit for purpose

Materials were not fit for purpose, many broken or damaged. Had to return everything.

Date of experience: October 4, 2019

MJ
5 out of 5 stars

Very helpful and prompt service

Very helpful and prompt service

Date of experience: October 3, 2019

P
5 out of 5 stars

Surprising quick delivery.

My ton of gravel was dropped exactly where I needed it and within a couple of days of ordering. My only criticism is I was not told when it was coming, lucky I was in.

Date of experience: September 30, 2019

Mm
5 out of 5 stars

Very good service and the shop was very…

Very good service and the shop was very clean, they must have a good cleaner. Products were excellent quality.

Date of experience: September 27, 2019

NP
5 out of 5 stars

Delivered promptly when indicated.

Delivered promptly when indicated.

Date of experience: September 26, 2019

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