Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 351 - 360 of 989 reviews
P
4 out of 5 stars

It would have been 5 out of 5 but they…

It would have been 5 out of 5 but they didn't contact me to let me know when they were going to deliver - neither a day nor a time. Fortunately I was in.

Date of experience: September 26, 2019

dp
5 out of 5 stars

Great service and price

Great service and price

Date of experience: September 24, 2019

JS
5 out of 5 stars

Exactly what we wanted

Exactly what we wanted. Great customer service

Date of experience: September 24, 2019

d
4 out of 5 stars

Gotta delivered on time

Gotta delivered on time. Very helpful staff

Date of experience: September 24, 2019

JP
4 out of 5 stars

Very easy to buy online and quick…

Very easy to buy online and quick delivery. Delivery charge seems very expensive.

Date of experience: September 24, 2019

MS
5 out of 5 stars

Great staff

Great staff, brilliant service - easy to order on line

Date of experience: September 24, 2019

MG
5 out of 5 stars

Ordered decking boards to be delivered…

Ordered decking boards to be delivered to our home address which has a steep driveway to negotiate. Driver delivered the order on time and perfect position. Top job

Date of experience: September 22, 2019

DC
5 out of 5 stars

Had a bulk bag of stones delivered

Had a bulk bag of stones delivered. Service was great. Called the day before to make arrangements and dropped bag as per request. Will defo use again. Thanks.

Date of experience: September 20, 2019

WF
5 out of 5 stars

Smokeless coal.

Prompt delivery

Date of experience: September 20, 2019

P
1 out of 5 stars

unhappy huws gray customer

I'm a tradesman working in the Caernarfon area, and have been using huws gray for about ten years, so why am I not getting trade prices, you say your a one stop store but I have to go to 3 or 4 stores to get my materials at the right price, from a unhappy huws gray customer.

Date of experience: September 19, 2019

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