Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

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Showing 331 - 340 of 989 reviews
JF
5 out of 5 stars

Good company

Huws Gray recently took over what was my local builders merchant. Since taking it on they have vastly improved the site and carry a lot more stock. As an account customer I find their pricing is pretty good. Huws Gray also re-employed a lot of existing staff (maybe all?) which I think shows commitment to the local community.

Date of experience: October 12, 2019

MW
5 out of 5 stars

Bought fence panels online and had them…

Bought fence panels online and had them delivered. No fuss no hassle just good service.

Date of experience: October 11, 2019

SG
5 out of 5 stars

excellent service and help from the…

excellent service and help from the Dolgellau guys

Date of experience: October 10, 2019

J
5 out of 5 stars

Excellent value for money

Excellent value for money, easy ordering online and a follow up telephone call from our local depot checking what day we would like the delivery. Even noting down that we wanted it all put on the grass verge to make it easier for us. Used Huws Grey many times and will do so in the future. PC

Date of experience: October 9, 2019

hf
5 out of 5 stars

Definatly 5 stars

Definatly 5 stars ! Excellent prices excellent communication! Polite and helpful

Date of experience: October 8, 2019

M

MPH

US

5 out of 5 stars

great service

Goods as described and delivered when they said they would be. Can’t ask for more than that.

Date of experience: October 8, 2019

A
4 out of 5 stars

Made an order then needed ti add to it…

Made an order then needed ti add to it following day. Emailed them and they called me and sorted the order quickly and professionally. Will definitely use them again.. Good service good delivery and good product.

Date of experience: October 8, 2019

S
5 out of 5 stars

Fast reliablecand efficient

Fast reliablecand efficient

Date of experience: October 7, 2019

mp
5 out of 5 stars

simple process

simple process

Date of experience: October 7, 2019

LB
5 out of 5 stars

if you what the best

if you what the best, this is the one to go first,I found them to be very helpful in the product I was looking for and polite.

Date of experience: October 4, 2019

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