Useless
Bought some festoon lights for outside, they were installed correctly, however they only lasted 3 weeks.
3.0
Average
1,000 reviews
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Review summary
Home Bargains has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Clean and tidy store
I visited the ashington branch. The store was airy and clean . After I selected my goods off I went to the checkout. There were a couple of ladies in front of me and they were greeted with a hello by the checkout lady called jenna. .she was friendly and polite to them and even said thank you. Then it came to my turn what a jekyll and Hyde. I got no greeting I was giving no eye contact I got no please or thank you she was only interested in getting another member of staff on the tills so was talking to her colleague while zapping my products? 2 star service and that's being generous
Home Bargains in Albany Road, Cardiff
I visit Home Bargains earlier this afternoon in Albany Road Cardiff, 1 of your staff name Luke ( he maybe a supervisor ) wearing red shirt walked in front of me when me and my son was looking at the shelf to see what drinks to buy, what he could have done is walked behind us and he did not even say 'sorry' or 'excuse me' for doing that, I found that is kind of 'rude' attitude towards customers. You know I work in retail myself so that kind of behaviour is not acceptable.
No school cakes or giant monster munch
No school cakes or giant monster munch. Absolutely raging. Not acceptable. This place is terrible.
Company details
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Website
www.homebargains.co.uk
All reviews
1,000 total • Write a review
Showing 281 - 290 of 996 reviews
AB
St Rollox Glasgow store lovely staff
Visited the St Rollox Glasgow store today, great choice of items and a spotless clean store 👍Will definitely be returning. Big thanks to Ryan G good lad made our day
Date of experience: November 13, 2024
KS
Rudest staff ever
Rudest staff ever! Popped into HB at Gillingham, Dorset today. Just needed a few things. Asked for some help as couldn’t find a few items, and asked if someone could help get something down from a higher shelf, and on both occasions the answer was sorry, I’m really busy. Just wish I got a staff members name. Strawberry blonde/Ginger hair lad in his 20s I’d say. Just so rude.
Date of experience: November 12, 2024
LF
never order online
love home bargains and i ordered online for the first time never again!!!! the order come in a ripped open box their was itamd missing yous did nothing about this so there for id say dont i mean dont order offline what a load of c r a p
Date of experience: November 12, 2024
SM
It’s got to be another 5 star review.
It’s got to be another 5 star review. My wishes are for everyone who works so hard for Home Bargains in Blandford Street. A special note is for Claire who was brilliant last Friday. All the staff are lovely, kind and so helpful.
Date of experience: November 11, 2024
LH
Went shopping at York monks cross home…
Went shopping at York monks cross home bargains yesterday around 4pm. What I witnessed as a customer was disgusting . There were 3 managers 2 males & 1 female) on the shop floor chatting deciding what should be done . 1 male said to the female why don’t u as your mate to do that . Then they all laughed. An assistant that was literally on the isle behind who would of heard the conversation and laughter was called ‘eh Will can you do this “ at this point I was on the isle with the worker and could hear the female laughing uncontrollably. The other male manager was laughing and when Will went off to do the task he had been sent on the 3 of them all giggled with each other . I felt really sorry for Will as he was obviously being bullied by these 3 managers . He would have heard all the conversations and looked so down beaten. These managers are obviously bullies and they certainly didn’t represent home bargains in a good light .
Date of experience: November 9, 2024
CF
One of my favourite shops
Excellent prices and offer products I can't get in british supermarkets
Date of experience: November 7, 2024
L
Lizzie
US
Great shop offering online buying. Great customer services.
UPDATE: Delivery arrived quickly and safely by Evri. PREVIOUS REVIEW: I used to shop in store, but since moving away from the area and sadly not having a Home Bargains nearby, I was delighted to find that they have an online shop and offer home delivery. Their products are great value and they offer a good selection of items. I have had to contact customer services by email a couple of times and both times they have been polite and very helpful. I realised they only use Evri as couriers and because of this I tried to cancel the order, but unfortunately it was too late, however they offered a solution, that other companies haven't and said I could get the order returned to them and once received they will issue a refund. I will wait to see if Evri do deliver first. I have suggested that they offer their customers a choice of couriers in future, that they've passed on to management, hopefully they will offer a courier choice in the future, as I would like to continue to shop with them. By the way, I see on some reviews that people have had trouble in store with customer services, if you do, I would say email them instead, hopefully you'll get a better service.
Date of experience: November 7, 2024
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