Review summary

Home Bargains has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Useless

Bought some festoon lights for outside, they were installed correctly, however they only lasted 3 weeks.

j
Clean and tidy store

I visited the ashington branch. The store was airy and clean . After I selected my goods off I went to the checkout. There were a couple of ladies in front of me and they were greeted with a hello by the checkout lady called jenna. .she was friendly and polite to them and even said thank you. Then it came to my turn what a jekyll and Hyde. I got no greeting I was giving no eye contact I got no please or thank you she was only interested in getting another member of staff on the tills so was talking to her colleague while zapping my products? 2 star service and that's being generous

KC
Home Bargains in Albany Road, Cardiff

I visit Home Bargains earlier this afternoon in Albany Road Cardiff, 1 of your staff name Luke ( he maybe a supervisor ) wearing red shirt walked in front of me when me and my son was looking at the shelf to see what drinks to buy, what he could have done is walked behind us and he did not even say 'sorry' or 'excuse me' for doing that, I found that is kind of 'rude' attitude towards customers. You know I work in retail myself so that kind of behaviour is not acceptable.

LH
No school cakes or giant monster munch

No school cakes or giant monster munch. Absolutely raging. Not acceptable. This place is terrible.

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All reviews

1,000 total • Write a review

Showing 271 - 280 of 996 reviews
CC
5 out of 5 stars

Great Shop

Great Shop, lovely bargains and thank you for removing my parking ticket-

Date of experience: November 20, 2024

CG
2 out of 5 stars

I bought a nut cracker and a broom and…

I bought a nut cracker and a broom and both broke on their first use the quality is questionable

Date of experience: November 19, 2024

BR
1 out of 5 stars

Horrible older lady on tills at 13:35…

Horrible older lady on tills at 13:35 19/11/24 whom took over from SL. I heard her moaning to another till worker about someone, absolutely horrible. She also spoke to me in an hostile way. Shameful worker.

Date of experience: November 19, 2024

LM
1 out of 5 stars

Do not order online

Do not order online! Order went ‘missing’ and customer service to try and sort it out was shocking.

Date of experience: November 19, 2024

DA
1 out of 5 stars

Ordered online, took the money and ignored my emails after about where my order is,

Placed an order a week ago now and no dispatch notification or anything, contacted customer service about 5 times and had no reply whatsoever, they’ve literally just taken my money and disappeared, no other way to contact them or anything either. Having to contact my bank for a clawback because home bargains have stolen my money,

Date of experience: November 19, 2024

m
5 out of 5 stars

Refund Issused No Problem

Order placed and pleased with my purchases only problem was that an item was missing. I emailed customer support and they got back to me very quickly. A refund was issued so happy customer.

Date of experience: November 18, 2024

M
5 out of 5 stars

Good store. Great staff

All credit to the staff at Home Bargains in Waterloo Liverpool. Nice atmosphere, efficient, friendly, helpful.

Date of experience: November 18, 2024

CJ
5 out of 5 stars

I would like to praise the helpfulness…

I would like to praise the helpfulness of staff, especially Zoe, at Home Bargains, Picton Court Bridgend. I needed assistance to lift a purchase and Zoe insisted on carrying it out to my car. This store is always clean and well stocked, staff are helpful and friendly even when it’s extremely busy. Thank you

Date of experience: November 16, 2024

DT
1 out of 5 stars

I got this headphones Bluetooth called…

I got this headphones Bluetooth called 19437 and they are slipping out my ear and not connecting right and the sound is not good and I paid £7 for them what a waste of money and my time

Date of experience: November 15, 2024

CD
5 out of 5 stars

My Husband and I popped into Home…

My Husband and I popped into Home Bargains, Durham retail Park. 14/11/2024. I just had to write this review, our server was called Christopher, what a fantastic man he was, so happy, I can't speak more highly of him. he made our day. He will definitely be a credit to this company. I hope to see him again when we return.

Date of experience: November 14, 2024

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