Lizzie

Lizzie

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Lizzie

HO

Home Bargains

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5 out of 5 stars

Great shop offering online buying. Great customer services.

UPDATE: Delivery arrived quickly and safely by Evri. PREVIOUS REVIEW: I used to shop in store, but since moving away from the area and sadly not having a Home Bargains nearby, I was delighted to find that they have an online shop and offer home delivery. Their products are great value and they offer a good selection of items. I have had to contact customer services by email a couple of times and both times they have been polite and very helpful. I realised they only use Evri as couriers and because of this I tried to cancel the order, but unfortunately it was too late, however they offered a solution, that other companies haven't and said I could get the order returned to them and once received they will issue a refund. I will wait to see if Evri do deliver first. I have suggested that they offer their customers a choice of couriers in future, that they've passed on to management, hopefully they will offer a courier choice in the future, as I would like to continue to shop with them. By the way, I see on some reviews that people have had trouble in store with customer services, if you do, I would say email them instead, hopefully you'll get a better service.