Useless
Bought some festoon lights for outside, they were installed correctly, however they only lasted 3 weeks.
3.0
Average
1,000 reviews
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Review summary
Home Bargains has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Clean and tidy store
I visited the ashington branch. The store was airy and clean . After I selected my goods off I went to the checkout. There were a couple of ladies in front of me and they were greeted with a hello by the checkout lady called jenna. .she was friendly and polite to them and even said thank you. Then it came to my turn what a jekyll and Hyde. I got no greeting I was giving no eye contact I got no please or thank you she was only interested in getting another member of staff on the tills so was talking to her colleague while zapping my products? 2 star service and that's being generous
Home Bargains in Albany Road, Cardiff
I visit Home Bargains earlier this afternoon in Albany Road Cardiff, 1 of your staff name Luke ( he maybe a supervisor ) wearing red shirt walked in front of me when me and my son was looking at the shelf to see what drinks to buy, what he could have done is walked behind us and he did not even say 'sorry' or 'excuse me' for doing that, I found that is kind of 'rude' attitude towards customers. You know I work in retail myself so that kind of behaviour is not acceptable.
No school cakes or giant monster munch
No school cakes or giant monster munch. Absolutely raging. Not acceptable. This place is terrible.
Company details
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Contact info
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Website
www.homebargains.co.uk
All reviews
1,000 total • Write a review
Showing 221 - 230 of 996 reviews
KO
Thankyou so much to Eve from customer…
Thankyou so much to Eve from customer support who sorted a refund in no time after contacting. We always love shopping at Home bargains.
Date of experience: December 3, 2024
AB
Ali B
US
Well run store in Sunderland
Well run store in Sunderland. This is a great value store we use now and then. The garden Centre has real bargains and like the rest of the store its always neat and tidy. Plenty of checkouts open so you get served quickly. Love the bread rolls cooked fresh every day.
Date of experience: December 2, 2024
MW
Till trouble
I don't understand why at the busiest trading time of the year i.e Christmas retail establishments are reluctant it seems to have staff manning the tills. Visited BM bargains in Arnold Nottingham today and only one young women on the tills despite a queue of customers waiting to pay for goods. A lady who appeared to be " in charge " was more interested in clearing up baskets than taking money....no wonder shops are closing and people use Amazon when this is the experience of shoppers. It's no good spending money on marketing when the instore experience is poor. Priority should be money in the tills.
Date of experience: December 2, 2024
BW
I would like to praise the lady on…
I would like to praise the lady on sunday that help us so much after I fell in the car park. She was wonderful credit to the store
Date of experience: December 1, 2024
DA
Holyhead Store!!
Holyhead Store!!! I have been to many home bargains in north wales and nothing is better than Holyhead! Management should be given a medal and a heafty raise All the shelves are stocked and everything is lined up nicely Other stores should take a field trip down to this store to see how it’s done
Date of experience: November 28, 2024
Cm
Kai and jason thieves!
Kai and jason thieves!! Stealing someone's hard earned money, I really hope your ready to have no job for Christmas.
Date of experience: November 27, 2024
EC
DOVER GATE
Kai store manager of Dover has allowed or participated in theft alone side co worker Jason of £300 AND £300 worth of Christmas nut crackers that was owned by the customer coming to collect! Disgusting, I do a huge shop at least twice every December with my two best friends and not only will we be going to b&m instead, this is going all over my social media! Vile behaviour share this scam far and wide!
Date of experience: November 27, 2024
A
Ami
US
Dover store: scammers and thieves
Jason promised to hold 3 nutcrackers after taking payment of THREE HUNDRED POUNDS. When the customer went to collect them Kai said they were no longer in store and refused to investigate it. DO NOT shop here unless you want to be scammed
Date of experience: November 27, 2024
SC
Home Bargains Dover Shame On You
Home Bargains Dover should be disgusted with themselves. Scamming a person out of £300 of Nutcracker decorations. They were paid for and meant to have been put in a safe place until she could return with a vehicle big enough to put them in along with showing her receipt to be safe. After lots of poor communication she goes tonthe store and surprise surprise they have “already been collected” one claimed on Tuesday whilst another claimed on Monday. Of course this should not have been possible because the receipts could not have been shown. The manager and assistant managers and other staff who had knowledge of where they were are deceitful and untrustworthy. Do not expect good service from this store its run by Alibaba and his thieves. The CEO should be refunding this poor woman and her family. DOVER HOME BARGAINS SHAME ON YOI
Date of experience: November 27, 2024
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