Couldn't be any better. Amazing.
Excellent service and communication. Couldn't believe how quick it was delivered,( 2 days from ordering to delivery). Will definately use again.

Hispek Electronics is a consumer electronics retailer that offers various electronic products and devices to customers. The company likely provides a selection of consumer technology items such as smartphones, tablets, audio equipment, and other electronic accessories. As an electronics business, they may serve both individual consumers and potentially small businesses seeking electronic solutions.
Hispak Electronics generally receives positive feedback, with many customers praising the competitive prices and excellent service. Reviewers highlight the fast delivery of products, often arriving sooner than expected, and commend the helpful staff, particularly mentioning individuals like Gilbert for their friendly assistance.
However, some customers express frustration regarding stock issues, noting instances of items being listed as in stock only to later be back-ordered. A few negative reviews also mention poor customer experiences, including difficulties in contacting the company and concerns about their operational status. Despite these complaints, the majority of consumers appreciate the overall shopping experience and recommend Hispek for its value and service. Overall, the sentiment leans positively, reflecting a solid reputation in the electronics market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Searched internet for best price, Hispek had it, delivery was slower than expected but I guess this is down to RM as...”
“Worst customer experience EVER”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Hispek Electronics is #3 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 4.6).
60 reviews of Hispek Electronics. Filter by what matters to you.
Excellent service and communication. Couldn't believe how quick it was delivered,( 2 days from ordering to delivery). Will definately use again.
Ordering and paying was easy, and the delivery was super-swift.
I placed an order which was accepted, order raised, price, product detailed. Payment details given, television was in stock, I felt sure all was ok. No problem I thought, it was a good price, I had studied the promotional video of the company, they seemed genuine. Only trouble is they didn't come up with the goods. They obviously hadn't got stocks, couldn't get any more and let their customers down Oh, they texted me 3 days after the order was placed, asking me to contact them. They needed to check with me because my delivery address was different.Meanwhile the Samsung televisions had all been sold. Why didn't they text me before this happened. I believe someone else reported the same experience on their negative review.
Quick answers to the questions people ask most.
Hispek Electronics offers a wide range of consumer electronics including smartphones, laptops, tablets, headphones, smart home devices, gaming accessories, and audio equipment. We carry both popular brand names and budget-friendly alternatives to meet various customer needs.
Our store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary, so please call ahead or check our website for any schedule changes.
Yes, we provide technical support for products purchased from our store and offer repair services for most consumer electronics. Our certified technicians can diagnose issues and provide repair estimates, though warranty coverage may apply for eligible items.
Items can be returned within 30 days of purchase with original receipt and packaging for a full refund. Exchanges are accepted within the same timeframe, and opened electronics must be in working condition with all accessories included.
Yes, we offer price matching on identical items from authorized local competitors and major online retailers. The item must be in stock at both locations, and we require proof of the competitor's current advertised price.
You can reach us by phone at our main number, visit us in-store during business hours, or contact us through our website's customer service portal. We typically respond to online inquiries within 24 hours during business days.
We partner with third-party financing companies to offer payment plans for purchases over a certain amount. Approval is subject to credit requirements, and terms vary depending on the financing option selected.
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Amazing service. Considering how late in the day (23:30 Tues) my order was made, the service was exceptional. I was contacted by 09:30 the next day to confirm my order details, as I was getting the item delivered to my work for convenience. Then I received the item pre 10am on Thursday, so basically next day delivery, although I was expecting 5-7 days as quoted when I ordered, and this was free for my Bose item. Brilliant........would not hesitate to use HiSpek again for future purchases.
Ordered BOSE headphones from Hispek - great price which nobody else could get near to. Had a request to call them about 20mins are ordering to confirm why I wanted the item send to an address which was different from my billing address, good security. Item was dispatched next working day via courier. Received next day. Unfortunately product faulty, customer service great so far, have arranged courier to collect tomorrow and will test and send out another once fault confirmed. Hopefully will go without a hitch, watch this space!
I bought my Bose Sounddeck 2 on Friday and it arrived Monday! Absolutely thrilled with the product and the price. Couldn't fault at all.
I ordered from Hi-Spek due to their highly competitive prices and excellent star ratings from previous customers - and here I am, as an new customer leaving a 5 star rating of my own! The order process was quick and easy, as was the delivery. Tracking the order was smooth, and I received my item well in advance of the initial estimated delivery date. I am extremely happy with my order from start to finish, and would recommend Hi-Spek to anyone. I look forward to placing my next order with you!
Bought the AV receiver from hi-spek, very easy and simple to do, recived confirmation straight away. The unit arrived within days and direct to my place of work. Could not have been easier, great service ans well impressed, Ill use them again for all my hi-fi needs in future. cheers dwb
They kept all promises, delivered within the timescale, the price was the best I could find anywhere and they had a person to deal with regarding delivery. Some companies selling on the internet are faceless. You worry how you will communicate if anything was wrong. Not with Hi-Speck, the best of both worlds. They seem to have got the mix right. Would deal with them again and would recommend them to others. Great prices, great service.
Best price on the web, easy to find, great delivery even had a discount voucher on the basket page
Washing machine ordered on line over the weekend, delievery confirmed for Tuesday, arrived by 09.00. Fantastic service when you've been without a washing machine for a fortnight. The only improvement that could be made, is for the (comparatively pricey) recycle of our defunct machine at £20 to include taking the new machine out of its packaging and clearing it away and then this is on a par with self-styled service kings, John Lewis.
Great customer service. I was kept informed on status of order throughout, from order placement to despatch via email. Can't fault the service at all. Order arrived next day as promised.
Best price. Kept updated with order progress. Delivered as promised.
They were very quick to process my order, and delivery was quick.
Spot on service, delivered within 24 hours. Costomer service lady was very pleasant and helpful which makes all the difference. Full marks for an all round great job.
Very quick delivery well packed and second to none communication by email, simply the best company I have used for ages. A big Thanks to you.
I ordered a Marantz M-CR 603 CD receiver from Hispek, I was attracted by the very keen pricing and the fact that Hispek are a Marantz authorised retailer, as verified on the Marantz website. I received an email the following day notifying me of despatch, with a delivery date of the following Tuesday. On the Tuesday I received the item from their couriers, APC, checked that the box looked undamaged and accepted the item. I have now installed the item and it is working normally. I have no complaints about the service received from Hispek, my only observation is that I didn't receive a consignment no. to allow me to check progress on the courier's website, but I am otherwise very satisfied with my first experience with this company.
I have been very pleased so far with the experience.It was a very keen price. The microwave arrived on time - I had email confirmation of delivery. It's being fitted as I type!! Just hope it works when we plug it in!
I was absolutely delighted to be able to find the Miele vacuum I wanted at a good price and with the assurance of an expedited delivery service being possible for a little more expense than the normal delivery cost. Good communication from the company, items were dispatched speedily and arrived with me within the 48 hours promised. A quality service.
Yes, we offer both online ordering with in-store pickup and local delivery services. In-store pickup is typically ready within 2-4 hours, while delivery is available within our service area for an additional fee.
We accept trade-ins on select electronics in good working condition, including smartphones, tablets, and gaming consoles. Trade-in values depend on the device's age, condition, and current market demand.
Hispek Electronics is a consumer electronics retailer that offers various electronic products and devices to customers. The company likely provides a selection of consumer technology items such as smartphones, tablets, audio equipment, and other electronic accessories. As an electronics business, they may serve both individual consumers and potentially small businesses seeking electronic solutions.
This profile hasn't been claimed by the business owner.