G WIZZ Courier Services LTD reviews & trust report
G WIZZ Courier Services LTD is a logistics company specializing in reliable courier and delivery services across the UK. The company focuses on providing efficient, timely, and secure transportation solutions for both individuals and businesses. With a user-friendly online platform, customers can easily book deliveries, track their shipments, and receive prompt updates on their orders.
Targeting a diverse clientele, G WIZZ Courier Services caters to various sectors, including e-commerce, retail, and personal shipping needs. By offering a range of services, including same-day delivery and scheduled pickups, the company aims to meet the varying demands of its customers, ensuring a seamless delivery experience. For more information, customers can visit their website at www.gwizzcouriers.co.uk.
G WIZZ Courier Services LTD has a mixed customer experience.
G WIZZ Courier Services LTD receives mixed feedback from customers, with a notable divide in experiences. On the positive side, some reviewers praise the fantastic service and outstanding customer support, highlighting their competitive rates and reliability for businesses.
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However, a significant number of complaints focus on issues with parcel collections, with customers reporting multiple failed attempts and long delays, some waiting as long as 12 weeks. Additionally, there are accusations of unprofessional behavior, including unauthorized charges and poor communication. While some appreciate the service quality, the recurring problems with collections and customer service have led to frustration among many users. Overall, the sentiment leans negative due to the prevalence of critical reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
2.6
5
100%
● Not enough data
2.6 / 5 overall
=
5 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2012.
Last 3 months
3.0▼ 2.0
12-month avg
2.6
All-time
2.6
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 11
1.0
1
Oct 11
—
0
Nov 11
—
0
Dec 11
—
0
Jan 12
1.0
1
Feb 12
—
0
Mar 12
5.0
1
Apr 12
—
0
May 12
—
0
Jun 12
1.0
1
Jul 12
—
0
Aug 12
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
Top complaintsof 3 negative reviews
Refund100%
3 mentions
“Stay well away from these cowboys, I used them once and never again”
On “Refund” · Jun 28, 2012
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
Overall rating and review count for this company and similar companies
BEWARE!!! Stay well away from these cowboys, I used them once and never again. 12 weeks after my collection this cowboy outfit stole money from my account claiming a missed collection. They ignored my emails for several weeks and I only got my money back from my credit card. There are several cheaper, better and certainly more professional companies so avoid this mob at all costs!
I booked a parcel in for collection with this site a few weeks before christmas. The collection failed FOUR TIMES! I demanded a refund from them which I eventually got.
I thought I had saved a fortune when I found this company. Booking went through and everything looked good. Then.. waited all day for collection and no-one turned up, contacted them and rebooked for next day. Fingers crossed I thought. Still no collection!!! I was livid and demanded a full refund.
Just when I thought the whole palaver was over, I checked my bank statement, only to find that they CHARGED MY CARD for over £15 for a failed collection.... even though I was IN!!!! I tried contacting them and all I got back was check the Terms and Conditions... Yes, I agree it does say you will be charged if no-one is there or the parcel wasn't ready, but other than standing all day waiting on the doorstep to hand over a parcel, what more could I have done?????
UNBELIEVABLE!!!
Cheap prices at first MAYBE
HOWEVER, they do not provide the service, charge my card almost double the initial "cheap" price for a "failed collection" and did not provide any type of customer support!! YOU HAVE BEEN WARNED!
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Polarized pattern: few middle ratings. 40% of recent reviews are 4–5★ and 60% are 1–2★.
About G WIZZ Courier Services LTD
G WIZZ Courier Services LTD is a logistics company specializing in reliable courier and delivery services across the UK. The company focuses on providing efficient, timely, and secure transportation solutions for both individuals and businesses. With a user-friendly online platform, customers can easily book deliveries, track their shipments, and receive prompt updates on their orders.
Targeting a diverse clientele, G WIZZ Courier Services caters to various sectors, including e-commerce, retail, and personal shipping needs. By offering a range of services, including same-day delivery and scheduled pickups, the company aims to meet the varying demands of its customers, ensuring a seamless delivery experience. For more information, customers can visit their website at www.gwizzcouriers.co.uk.