GetSetGo Insurance is an online insurance provider based in Ireland, specializing in a range of insurance products including car, home, health, and travel insurance. The company aims to simplify the insurance purchasing process by allowing customers to compare quotes and choose policies that best fit their needs. With a focus on delivering a faster, better, and easier experience, GetSetGo Insurance is designed to cater to both new and existing customers looking for comprehensive coverage options.
The company primarily serves individuals and families in the Republic of Ireland, providing tailored insurance solutions that include special offers such as online discounts for new customers. By emphasizing user-friendly online tools, GetSetGo Insurance facilitates efficient policy management and renewal, ensuring that customers can easily navigate their insurance needs.
GetSetGo Insurance has a positive customer experience.
GetSetGo Insurance receives predominantly positive feedback, with many customers praising the quick and easy online renewal process. Reviewers highlight the seamless experience and good value for money, often noting the efficiency of the service and the satisfaction with their renewal quotes.
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The company is appreciated for its straightforward online platform, making it easy for consumers to manage their insurance. However, some critical voices express frustration with the online-only model, citing challenges in accessing support and additional fees for certain services. A few customers also mention concerns about transparency and the costs associated with policy changes. Overall, GetSetGo Insurance is viewed favorably, particularly for its ease of use and competitive pricing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
60
100%
● Low
4.4 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.4
12-month avg
4.4
All-time
4.4
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
4.6
27
Sep 25
4.3
33
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 53 positive reviews
Easy to use45%
24 mentions
Prices & value34%
18 mentions
Fast & efficient28%
15 mentions
Customer service23%
12 mentions
“Quick and easy online hassle free”
On “Easy to use” · Sep 14, 2025
Top complaintsof 5 negative reviews
Payment issues60%
3 mentions
Customer service40%
2 mentions
Charges40%
2 mentions
Cancellation40%
2 mentions
“I have been with this insurance company for years”
On “Payment issues” · Sep 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
Overall rating and review count for this company and similar companies
Got my insurance renewal (I went with GetSetGo last year) and the price was very good, included all the extras I wanted, plus got €50 reduction from my first insurance with them last year. Didn’t even... See more
I have been with this insurance company for years. They are an online only company which can be challenging at times. There is no contact number, only online chat, which keeps getting disconnected and... See more
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Got my insurance renewal (I went with GetSetGo last year) and the price was very good, included all the extras I wanted, plus got €50 reduction from my first insurance with them last year. Didn’t even bother to get quotes from other companies as I was never going to get it cheaper. Well done GetSetGo!
I have been with this insurance company for years. They are an online only company which can be challenging at times. There is no contact number, only online chat, which keeps getting disconnected and the same information has to be given many times. Today I tried to make what should have been a simple temporary substitution on my motor policy and I used the online manage my policy to do so. However the wrong date was recorded and I had to pay 30 euro fee. I went back online to change the date and after several online chats I changed the date and got charged an additional 30 euro. Most insurance companies provide free temporary substitution to their customers. I won’t be renewing again, it’s too complicated having just an online presence and it’s a cost for everything. A basic letter from them is 25 euro. I certainly could not recommend them to anyone looking for motor insurance
Renewing process was so smooth, and I particularly appreciate receiving my insurance cert by post...a nice human touch in an increasingly digital dystopia. Thank you for another year of great service.
This company is little more than a method to wrench extra money from their customers.
This week I changed my car; I moved three years up, and the car that I purchased had an NCT for 14 months! I contacted this company, having been with them for 6 years, and expected a simple transfer. No such luck. Firstly I was told that they would have to check with their underwriters; this took three days. Then, I was told that I would have to get an engineers report before they would insure me. As I say, the new car had a 14 month NCT report and was simply a newer version of my older
Corolla.
I therefore had to cancel my policy and was insured my another company immediately...well, I had an 8 year NCB.
I had 5 months premium left on my policy when I cancelled and now they are offering a pittance of a rebate.
A case for the financial ombudsman.
Will see what happens.
In any case, steer clear of getsetgo. They may be a few pounds cheaper at the start but you will pay!
A shower of gangsters.
Might be cheap insurance for young drivers, but charge u €50 to add a full licence when u pass the driving test.
It's also practically impossible to update this yourself online as it keeps stating you need to talk to customer service. Only problem is they don't accept phone calls and don't call u back unless u create a fuss on the chat service. Definitely wouldn't renew with them after the 1st year.
Great price, easy renewal & only time I did have to claim on my policy, it was completely straight forward & stress free with no attempts to get out of paying out
GetSetGo Insurance is an online insurance provider based in Ireland, specializing in a range of insurance products including car, home, health, and travel insurance. The company aims to simplify the insurance purchasing process by allowing customers to compare quotes and choose policies that best fit their needs. With a focus on delivering a faster, better, and easier experience, GetSetGo Insurance is designed to cater to both new and existing customers looking for comprehensive coverage options.
The company primarily serves individuals and families in the Republic of Ireland, providing tailored insurance solutions that include special offers such as online discounts for new customers. By emphasizing user-friendly online tools, GetSetGo Insurance facilitates efficient policy management and renewal, ensuring that customers can easily navigate their insurance needs.