GetSetGo Insurance
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Online only company and costs for every service
I have been with this insurance company for years. They are an online only company which can be challenging at times. There is no contact number, only online chat, which keeps getting disconnected and the same information has to be given many times. Today I tried to make what should have been a simple temporary substitution on my motor policy and I used the online manage my policy to do so. However the wrong date was recorded and I had to pay 30 euro fee. I went back online to change the date and after several online chats I changed the date and got charged an additional 30 euro. Most insurance companies provide free temporary substitution to their customers. I won’t be renewing again, it’s too complicated having just an online presence and it’s a cost for everything. A basic letter from them is 25 euro. I certainly could not recommend them to anyone looking for motor insurance