Review summary

Freeletics has mixed reviews from customers. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Very well thought through app

Very well thought through app, expanding their training options as well, new journeys and new equipment can be added giving even more flexibility to how you can train. Love it!

Atenção à renovação da subscrição automática

Tal como muitos consumidores alertaram nesta página, também eu fui vitima da Freeletics e do seu esquema claramente abusivo relativamente à renovação da subscrição automática. A Freeletics insiste com os seus Termos & Condições, de que está lá tudo bem explícito e que informaram sobre tudo, mas o que é facto é que nunca recebi uma notificação quanto à aproximação do prazo para a renovação da subscrição. E ainda por cima, nem sequer enviaram uma fatura ou recibo relativo à transação! Será que o procedimento deles respeita mesmo as leis de comércio eletrónico? Eu acho que as normativas europeias protegem o consumidor relativamente a isso. Fiz queixa ao Centro Europeu do Consumidor e anulei o cartão que foi usado na transação.

Seit 10 Jahren dabei und bisher immer…

Seit 10 Jahren dabei und bisher immer gute Erfahrungen gemacht

JD
da fällt einem nichts mehr zu ein

Ich habe vor über einem Monat eine Bestellung mit insgesamt 10 Artikeln bei Freeletics aufgegeben. Vor wenigen Tagen wurde mir ohne vorherige Erklärung mitgeteilt, dass ich eine Rückerstattung erhalte – allerdings wurde dabei nicht klar kommuniziert, welche Artikel nun tatsächlich noch geliefert werden. Das Ergebnis: Von den 10 Artikeln wird mir letztlich nur ein einziges T-Shirt zugeschickt – für das ich dennoch die vollen Versandkosten in Höhe von 9 Euro tragen muss. Für mich als Kunde ist das inakzeptabel. Ich bin sehr enttäuscht über die mangelhafte Kommunikation, den Umgang mit meiner Bestellung und den insgesamt sehr untransparenten Ablauf. So sollte moderner Kundenservice nicht aussehen.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
GP
4 out of 5 stars

Até agora tem funcionado para mim

Até agora tem funcionado para mim. Ele não permite avaliar o esforço de cada exercício como o Fitbit. Até agora ele tem se ajustado ao meu feedback. Gostaria que ele oferecesse a oportunidade de fazer mais um treino por dia.

Date of experience: October 26, 2021

EA
5 out of 5 stars

Sentido de pertenencia …

Hola muy buenas me he sentido supremamente bien con estos ejercicios y principalmente darle gracias a mi coach y a mi embajador Luis pino que siempre ha sido un apoyo tanto físicamente como mentalmente y si me gustaría que la app las lecturas se puediran escuchar en español ya que todos no sabemos el inglés

Date of experience: October 26, 2021

JP
5 out of 5 stars

Excellent app

Excellent app. Can tweak and improve a little. Eg: can do something to help the users add or remove an extra equiemt or exercise, like rack. I am unable to remove rack from the equipment list.

Date of experience: October 25, 2021

HJ
5 out of 5 stars

I actually stick to it

I actually stick to it

Date of experience: October 25, 2021

CT
5 out of 5 stars

Absolutely awesome

Absolutely awesome. I'm in medical school and had basically given up on getting in shape because of all the time constraints. I started the 15min workout program, all bodyweight exercises, and started it 3x a week. I bumped it up to 5x a week after a couple days because I was enjoying it so much. Just finished my second week and, with a little help from some dietary changes, I'm already down 8lbs and a notch on my belt. Feeling like a whole new man. If you're frustrated, crunched for time, and don't really know where to begin, this app is a literal lifesaver.

Date of experience: October 22, 2021

РМ
5 out of 5 stars

The app is great from exercises and…

The app is great from exercises and training plan perspective.

Date of experience: October 22, 2021

MM
5 out of 5 stars

I'm in the best condition of my life

I'm in the best condition of my life thanks to Freeletics. I love how they keep me motivated and seem to care if I am making progress or not. The push to train is almost more important for my given my busy lifestyle, but luckily Freeletics couple that with exercises aimed towards my personal goals.

Date of experience: October 20, 2021

YC
5 out of 5 stars

Excellente application

Excellente application, exercices divers et variés qui empêche la monotonie de s'installer. Cycle de progression perceptible dès les premières séances d'entraînements. J'ai décidé de m'y mettre après 4 années d'arrêt total d'activité physique des suites d'un accident qui m'a coûté les ligaments croisés et latéral interne du genou gauche. J'avais des douleurs constantes à l'intérieur du genou et depuis la reprise, tout semble rentrer dans l'ordre. Application vivement recommandée

Date of experience: October 19, 2021

DL
5 out of 5 stars

Best gift my son ever gave me!

I was turned on to Freeletics by my son for a good home workout. Being an older person, it is important to keep myself fit. I have to say that the workouts are challenging, and I’m definitely feeling the improvements every week. I love the variety of exercises, and I’m thrilled to now have the Coach in my life.

Date of experience: October 18, 2021

PF
5 out of 5 stars

Programme efficace - Excellent rapport Qualité / Prix

Je ne comprends pas les avis des autres car en effet l'abonnement (qui n'est pas cher par rapport à une salle de sport et je parle pas d'un eventuel Coach...) est tacite reconductible et c'est stipulé lors de la prise de l'abonnement (faut apprendre à lire). Concernant le programme, idéal pour les gens qui veulent pas aller en salle ou avoir de matériel, je fais des séances chez moi ou en plein air avec juste un tapis. Quid des résultat, -8kg en 2 mois en 2016, avec séance 3 fois par semaine, je viens de reprendre il y a 15 jours, je pers pas encore, bon j'ai 5ans de plus et je pense que mon gentil corps s'est habitué au gras xD. La seule aide c'est la détermination, j'ai eu des résultat plus que payant en 2016 donc je perservère. Vous verrez, ca vaut le coup !

Date of experience: October 15, 2021

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.