Very well thought through app
Very well thought through app, expanding their training options as well, new journeys and new equipment can be added giving even more flexibility to how you can train. Love it!
3.6
Great
1,000 reviews
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Review summary
Freeletics has mixed reviews from customers. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Atenção à renovação da subscrição automática
Tal como muitos consumidores alertaram nesta página, também eu fui vitima da Freeletics e do seu esquema claramente abusivo relativamente à renovação da subscrição automática. A Freeletics insiste com os seus Termos & Condições, de que está lá tudo bem explícito e que informaram sobre tudo, mas o que é facto é que nunca recebi uma notificação quanto à aproximação do prazo para a renovação da subscrição. E ainda por cima, nem sequer enviaram uma fatura ou recibo relativo à transação! Será que o procedimento deles respeita mesmo as leis de comércio eletrónico? Eu acho que as normativas europeias protegem o consumidor relativamente a isso. Fiz queixa ao Centro Europeu do Consumidor e anulei o cartão que foi usado na transação.
Seit 10 Jahren dabei und bisher immer…
Seit 10 Jahren dabei und bisher immer gute Erfahrungen gemacht
da fällt einem nichts mehr zu ein
Ich habe vor über einem Monat eine Bestellung mit insgesamt 10 Artikeln bei Freeletics aufgegeben. Vor wenigen Tagen wurde mir ohne vorherige Erklärung mitgeteilt, dass ich eine Rückerstattung erhalte – allerdings wurde dabei nicht klar kommuniziert, welche Artikel nun tatsächlich noch geliefert werden. Das Ergebnis: Von den 10 Artikeln wird mir letztlich nur ein einziges T-Shirt zugeschickt – für das ich dennoch die vollen Versandkosten in Höhe von 9 Euro tragen muss. Für mich als Kunde ist das inakzeptabel. Ich bin sehr enttäuscht über die mangelhafte Kommunikation, den Umgang mit meiner Bestellung und den insgesamt sehr untransparenten Ablauf. So sollte moderner Kundenservice nicht aussehen.
Company details
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Website
www.freeletics.com
All reviews
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Showing 991 - 996 of 996 reviews
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Estou gostando muito da liberdade de…
Estou gostando muito da liberdade de fazer em casa a qualquer tempo e com uma adaptação individualizada pelo o personal coach conforme o meu condicionamento e evolução.
Date of experience: October 6, 2021
MM
Freeletics constantly evolves for the better
Watching the Freeletics interface evolve over the past few years has been quite interesting. You think it's the best app then they add or modify something and you are like "Wow! This is amazing". The motivational audios, the tutorial videos , the Coach, the pricing,.the quiet mode and many other wonderful things about this app make of, hands down, the best health app ever.
Date of experience: October 4, 2021
A
Love at the first sight 😝
I'm a new user.. Using this app just recently. I don't know about the other apps, but what i love about freelethics is its customizable workouts, and the other workouts challenges. It's like mini games inside a game. It makes me excited to try and challenge the workouts. The feeling when i beat a workout routine like Athena Workout, (although the time is not great, but i finished nonetheless) really does change my perspectives. And it's only a beginner level! And there's still lots of it to conquer 😁😁. I really felt that if i put my mind and focus about something, i will achieve it. That's my biggest motivation. We all know what workouts will do to you physically, but i never imagine what a positive effect it does mentally. I just glad that i came across this app 1st, and love it immediately.
Date of experience: October 3, 2021
EV
La mejor app de ejercicio
La mejor app de ejercicio. Gracias a Freeletics he podido bajar de peso, tonificar y sentirme bien con mi cuerpo, las rutinas son adecuadas, están bien explicados y son súper efectivas. Pruébalo que no te arrepentirás.
Date of experience: October 2, 2021
IM
Imane MM
US
Des arnaqueurs, fuyez !!!!!!
Des arnaqueurs, des escrocs, voilà les mots qui résument les gestionnaires de l'application Freeletics ! J'avais pris un abonnement de 6 mois (sport et nutrition) : étant sportive, j'étais globalement déçue, peu de choix de parcours, une application décevante -je ne parle même pas de celle de nutrition est même inutile, nulle-, des circuits très basiques... Bref, absolument rien d'extraordinaire pour le prix (par rapport d'ailleurs à plusieurs concurrents qui font plus d'efforts). Je découvre avant-hier que mon abonnement a été renouvelé, sans autorisation de ma part, sans AUCUN rappel ou notification. En gros, on vient de me VOLER 89,99 euros à un moment où je suis en convalescence suite à une opération, et à un moment où une telle dépense pour moi n'est pas possible ! Le service client est IGNOBLE : même après avoir expliqué la situation, un certain Christophe n'en n'avait rien à cirer ! Il s'est contenté de me dire que c'était "bien indiqué au moment de la première souscription" et que ce ne sera plus renouvelé dans les 6 prochains mois (encore heureux). Irrespect total envers les client.es, ce n'est pas comme ça que vous ferez des fidèles, croyez moi ! Esprit sportif osent-ils dire en plus... Un conseil à vous donner : fuyez !!! Vous avez du contenu plus intéressant pour faire du sport gratuitement, sans vous faire arnaquer par une bande d'irrespectueux qui ne sont là que pour piéger leur client.es !
Date of experience: October 2, 2021
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