Very well thought through app
Very well thought through app, expanding their training options as well, new journeys and new equipment can be added giving even more flexibility to how you can train. Love it!
3.6
Great
1,000 reviews
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Review summary
Freeletics has mixed reviews from customers. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Atenção à renovação da subscrição automática
Tal como muitos consumidores alertaram nesta página, também eu fui vitima da Freeletics e do seu esquema claramente abusivo relativamente à renovação da subscrição automática. A Freeletics insiste com os seus Termos & Condições, de que está lá tudo bem explícito e que informaram sobre tudo, mas o que é facto é que nunca recebi uma notificação quanto à aproximação do prazo para a renovação da subscrição. E ainda por cima, nem sequer enviaram uma fatura ou recibo relativo à transação! Será que o procedimento deles respeita mesmo as leis de comércio eletrónico? Eu acho que as normativas europeias protegem o consumidor relativamente a isso. Fiz queixa ao Centro Europeu do Consumidor e anulei o cartão que foi usado na transação.
Seit 10 Jahren dabei und bisher immer…
Seit 10 Jahren dabei und bisher immer gute Erfahrungen gemacht
da fällt einem nichts mehr zu ein
Ich habe vor über einem Monat eine Bestellung mit insgesamt 10 Artikeln bei Freeletics aufgegeben. Vor wenigen Tagen wurde mir ohne vorherige Erklärung mitgeteilt, dass ich eine Rückerstattung erhalte – allerdings wurde dabei nicht klar kommuniziert, welche Artikel nun tatsächlich noch geliefert werden. Das Ergebnis: Von den 10 Artikeln wird mir letztlich nur ein einziges T-Shirt zugeschickt – für das ich dennoch die vollen Versandkosten in Höhe von 9 Euro tragen muss. Für mich als Kunde ist das inakzeptabel. Ich bin sehr enttäuscht über die mangelhafte Kommunikation, den Umgang mit meiner Bestellung und den insgesamt sehr untransparenten Ablauf. So sollte moderner Kundenservice nicht aussehen.
Company details
Information provided by various external sources
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Contact info
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Website
www.freeletics.com
All reviews
1,000 total • Write a review
Showing 841 - 850 of 996 reviews
MP
Enjoying it and getting in shape but improvements can be made to the app
Enjoying it and it motivates me however it is frustrating that some things can't be done in the app - for example if I want to do interval training on a non training day, I can't select that from the workout options - only set up mundane runs. Great added features would be heart rate monitor integration and calorie burn tracking, as well as the ability to skip breaks between intervals as sometimes they feel too much and I am tight for time. 5 stars if you add these features! :)
Date of experience: January 26, 2022
JM
Ich find es toll wie super abgestimmt…
Ich find es toll wie super abgestimmt die Trainingseinheiten auf mich sind.
Date of experience: January 26, 2022
ZP
Very satisfying even for beginners
Very satisfying even for beginners
Date of experience: January 26, 2022
S
Steven
US
Unethical and uncaring
I kicked off using Freeletics and found the product to be pretty good. My personal circumstances changed where I couldn't continue, and then I forgot to cancel the automatic renewal. I've reached out to request a refund explaining my circumstances and received the response in the other reviews. They don't notify you of the renewal, take your money, and then if you have a genuine reason to request a refund they refer back to their terms and don't care that they've taken $130 from you. There are many reputable subscription companies that communicate transparently and ethically with their subscribers. Freeletics is not one of them.
Date of experience: January 25, 2022
MR
Me encanta freeletics
Me encanta freeletics, el coach es muy efectivo para tener rutinas de entrenamiento. Hasta el momento llevo un mes con la app y me ha ayudado a bajar 4 Kg
Date of experience: January 25, 2022
CS
Tolle App
Tolle App, die zum Turnen motiviert. Etwas viel Werbung für das eigene Equipment.
Date of experience: January 25, 2022
AM
Hält mich fit
Hält mich fit und die Götterworkouts sind der Hammer in den Wochenprogrammen, man sieht echt mega Fortschritte
Date of experience: January 25, 2022
TS
Seit Jahren alles top
Seit Jahren alles top
Date of experience: January 25, 2022
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