Review summary

Freeletics has mixed reviews from customers. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Very well thought through app

Very well thought through app, expanding their training options as well, new journeys and new equipment can be added giving even more flexibility to how you can train. Love it!

Atenção à renovação da subscrição automática

Tal como muitos consumidores alertaram nesta página, também eu fui vitima da Freeletics e do seu esquema claramente abusivo relativamente à renovação da subscrição automática. A Freeletics insiste com os seus Termos & Condições, de que está lá tudo bem explícito e que informaram sobre tudo, mas o que é facto é que nunca recebi uma notificação quanto à aproximação do prazo para a renovação da subscrição. E ainda por cima, nem sequer enviaram uma fatura ou recibo relativo à transação! Será que o procedimento deles respeita mesmo as leis de comércio eletrónico? Eu acho que as normativas europeias protegem o consumidor relativamente a isso. Fiz queixa ao Centro Europeu do Consumidor e anulei o cartão que foi usado na transação.

Seit 10 Jahren dabei und bisher immer…

Seit 10 Jahren dabei und bisher immer gute Erfahrungen gemacht

JD
da fällt einem nichts mehr zu ein

Ich habe vor über einem Monat eine Bestellung mit insgesamt 10 Artikeln bei Freeletics aufgegeben. Vor wenigen Tagen wurde mir ohne vorherige Erklärung mitgeteilt, dass ich eine Rückerstattung erhalte – allerdings wurde dabei nicht klar kommuniziert, welche Artikel nun tatsächlich noch geliefert werden. Das Ergebnis: Von den 10 Artikeln wird mir letztlich nur ein einziges T-Shirt zugeschickt – für das ich dennoch die vollen Versandkosten in Höhe von 9 Euro tragen muss. Für mich als Kunde ist das inakzeptabel. Ich bin sehr enttäuscht über die mangelhafte Kommunikation, den Umgang mit meiner Bestellung und den insgesamt sehr untransparenten Ablauf. So sollte moderner Kundenservice nicht aussehen.

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All reviews

1,000 total • Write a review

Showing 831 - 840 of 996 reviews
sv
5 out of 5 stars

I've been on this app for 6 years now

I've been on this app for 6 years now. At times inconsistent, but the app is better than any other in the way it pushes you gently to not give up, the audio mindfulness sessions are the best addition they came up with to make sure you choose to show up for your fitness instead of making it about being obsessed with your looking a certain way. I wish on my part I was more consistent, that way I'd never have faced this post pandemic fat gain. I guarantee you, there is no better app than this out there irrespective of whether you choose to workout at home, outdoors, gym or simply choose to run 💪🏼🤘🏼 and I wish the nutrition app would cater to Asian countries too, that's the only suggestion I'd make. Thank you for creating this app. I won't ever stop using it 😎

Date of experience: January 28, 2022

JH
4 out of 5 stars

Varied workouts keep me focused…

Varied workouts keep me focused enjoying it so far

Date of experience: January 27, 2022

MS
5 out of 5 stars

para quem não tem muito tempo e espaço…

para quem não tem muito tempo e espaço é excelente. E os Coach são muito bons...

Date of experience: January 27, 2022

J

Jb

US

5 out of 5 stars

Gran experiencia

Yo estoy muy contento. Algunos se quejan de que la renovación es automática pero… como en otras apps! Simplemente te desuscribes al pagar y ya. La verdad que la gamificación es muy buena, los entrenamientos muy bien adaptados, siento progreso… Yo no solía hacer deporte por pereza pero llevo 1 mes y me tiene enganchado! A ver si sigue así :)

Date of experience: January 26, 2022

MM
5 out of 5 stars

Best app for your health/well being!

I am an athlete for 20+ years, mostly martial arts and I can testify this is the best application I have tried. It is the most close experience to having a real trainer and a good one too. You are able to choose the intensity and what equipment to use, it will adapt to your time, space and environment. Start training and become your strongest, fittest self.

Date of experience: January 26, 2022

JG
5 out of 5 stars

Einfach nur Geil

Einfach nur Geil. Fordernd aber Geil.

Date of experience: January 26, 2022

JW
4 out of 5 stars

Love this app

Love this app. Customized workout plans with great content and constantly personalized for your fitness, interests, equipment and time. Would give it a 5 of there were a few UI improvements for workouts.

Date of experience: January 26, 2022

E
5 out of 5 stars

Great app with good material

Great app with good material. Some very challenging workouts and others not too hard for those "take it easy days". I have had a good experience, even after having to cancel due to a cycling accident, but back at it starting from scratch. Hope to be able to add other exercises or work outs on "free days".

Date of experience: January 26, 2022

FP
5 out of 5 stars

Es perfecta

Es perfecta. Se amolda a cualquier condición física y motiva mucho para avanzar y mejorar. Un 10.

Date of experience: January 26, 2022

AL
5 out of 5 stars

J'ai été connecté à Freeletics depuis 3…

J'ai été connecté à Freeletics depuis 3 ans et je reviens toujours. C'est la meilleure app pour faire d'exercice chez moi ! 😍

Date of experience: January 26, 2022

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