Excellent
Excellent, fast and quality service throughout the whole process.

FBD Insurance is an established insurance provider based in Ireland, offering a range of insurance products designed to meet the needs of individuals and businesses. The company specializes in providing personal insurance solutions, including car, home, and travel insurance, as well as commercial insurance options tailored to various sectors. FBD Insurance aims to deliver comprehensive coverage and competitive pricing to its customers, ensuring peace of mind in their insurance choices. Targeting both personal and commercial clients, FBD Insurance serves a diverse customer base ranging from individual policyholders to small and medium-sized enterprises. The company is committed to understanding the unique requirements of its customers, offering personalized service and support throughout the insurance process. With a focus on reliability and customer satisfaction, FBD Insurance strives to be a trusted partner in the insurance landscape.
FBD Insurance receives overwhelmingly positive feedback from customers, with many praising the easy and efficient online renewal process. Reviewers highlight the seamless experience of renewing policies, often noting the quick navigation of the website and the automatic issuance of renewal notices, sometimes accompanied by discounts.
Consumers appreciate the ability to support a local Irish business and value the option to speak with staff directly for any queries. However, some customers express frustration over communication issues, particularly regarding the inability to call from UK mobile numbers without incurring high charges. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong reputation for customer satisfaction and service efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.3 | 4 |
| Sep 25 | 4.7 | 56 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy renewal with number and pin”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Website & app | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.0 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
Bottom line: FBD Insurance is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 4.0).
60 reviews of FBD Insurance. Filter by what matters to you.
Got back from holidays today and was in no form to deal with a chatbot or spend 2 hours dealing with one of the online insurance companies who just want to take your money and run. I went to Tralee FBD centre who had me on the road in no time with a new car insurance policy I wanted and explained in simple language and with a smile thanks to the wonderful agent Joanne who looked after me. In an age of where in person communication seems to be rare, its refreshing to see a young generation agent like Joanne espose a genuine empathy for her customers requirements. I will return to FBD Tralee now with more business from now on. No hesitation in giving a ⭐️⭐️⭐️⭐️⭐️ review.
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all done through e-mail no contact with anybody
Excellent easy process
Straightforward easy to follow
We got our reminder in plenty and at a competitive rate. Paying was hassle free.
EXCELLENT SERVICE AND EASY AND FAST RENEWAL ON LINE.
My experience with FBD car insurance provider has been fantastic for many years. They're incredibly reasonable and trustworthy. When it came time for my renewal, I was bracemyself for an increase, but I am always pleasantly surprised to find that the premium is always very fair with no hidden charges. Their customer service is also top-notch, and the whole process was simple and stress-free. I highly recommend FBD car insurance to anyone looking for reliable and honest and fair car insurance
I find FBD an excellent company to deal with. I had a claim earlier this year, which was dealt with promptly, easily and efficiently. I would recommend FBD to friends and family.
It was very easy to renew my House Insurance policy on line
Convenient
Excellent clear and fast
Found it easy to fill out online application and happy with quote.
FBD Insurance is an established insurance provider based in Ireland, offering a range of insurance products designed to meet the needs of individuals and businesses. The company specializes in providing personal insurance solutions, including car, home, and travel insurance, as well as commercial insurance options tailored to various sectors. FBD Insurance aims to deliver comprehensive coverage and competitive pricing to its customers, ensuring peace of mind in their insurance choices. Targeting both personal and commercial clients, FBD Insurance serves a diverse customer base ranging from individual policyholders to small and medium-sized enterprises. The company is committed to understanding the unique requirements of its customers, offering personalized service and support throughout the insurance process. With a focus on reliability and customer satisfaction, FBD Insurance strives to be a trusted partner in the insurance landscape.
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