Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets.
The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
Event Tickets Center has a mixed customer experience.
Event Tickets Center receives mixed feedback from customers, with a significant portion expressing dissatisfaction. While some reviewers appreciate the ease of purchasing tickets and the enjoyable atmosphere at events, many others report serious issues with ticket validity and pricing.
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Complaints frequently highlight that tickets purchased through the service are often not accepted at venues, leading to frustrating experiences. Additionally, customers mention being overcharged and facing difficulties accessing their tickets due to poor customer service. Despite a few positive experiences, such as enjoyable events and quick purchasing processes, the overall sentiment leans negative due to the prevalence of critical issues. Many consumers advise against using this service, citing it as unreliable.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.7
160
100%
● Low
2.7 / 5 overall
=
160 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.7
12-month avg
2.7
All-time
2.7
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
3.8
10
Jul 25
2.8
90
Aug 25
2.3
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
Top praiseof 59 positive reviews
Easy to use47%
28 mentions
Fast & efficient22%
13 mentions
Customer service8%
5 mentions
Website & app8%
5 mentions
“Easy and helpful viewing and purchasing my tickets”
On “Easy to use” · Aug 31, 2025
Top complaintsof 84 negative reviews
Pricing31%
26 mentions
Payment issues26%
22 mentions
Refund23%
19 mentions
Charges20%
17 mentions
“This was the worse experiences”
On “Pricing” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
Pretty much the same as any ticket service, no refunds and the insurance ya get doesn’t work either and it’s a “separate entity.” Tried to download and print tickets and they wouldn’t work either. 20$ service fee on top of it, for no service. 0/5 if possible. Will never use any ticket service other than the box office itself.
Sur le site les places sont trois fois plus cher que au guichet de Cody !
Ce site est à éviter
Suite à mon avis le site m’explique qu’ils prennent une commission 😳 mais de là à tripler le prix c’est vraiment exagéré
Je veux bien 10 € max par place mais pas 50€
Voleurs !!
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Completely ignored all attempts at reaching out. I made a mistake and I acknowledge that but why have customer service if you dont respond or even attempt to solve an issue.
Price gouging through Event Tickets Center for Cirque Du Soleil tickets. Hundreds more for two tickets. This practice should be illegal. In the future, use only the Cirque Du Soleil official website.
I got charged 35$ extra for esch ticket I bought for seats rhat cost 25$... I get it might have been a resale but I don't see how that is allowed to raise the price almost double what it cost originally
If there were negative ratings they'd get one from me. TOTAL RIP OFF!! BEWARE!!! I paid an exorbitant price for the tickets and 2 days later I received my tickets in a nose bleed seat in a totally different section. This website should be banned. This site is totally bogus.
Bought tickets for a horse racing admission. Service only provided options for general admissions, no seats provided at any point, and charged me $44 a person plus fees. This was my first time attending this event. When I arrived at the event center, general admission tickets were $10 a person. Why there was a 400% mark up through this ticket is unknown and outrageous. Had to pay at the vendor for actual seats.
We were visiting family in Portland from Iowa and was excited to attend while there. Come to find out that we were way overcharged. We paid 50 bucks per ticket. Come to find out that the tickets were actually like 12 bucks. Recommend to check the actual event space before purchasing from this site. Not happy about being grossly overcharged.
Yall are cheating people out of money. Little did I know being from out of town, tickets for the concert and rodeo were a third of the cost as to what I was charged through the actual fairs event company. I was also under the impression I was getting tickets for both the rodeo and concert, and did not receive both and when I tried to work with you guys on a solution there was absolutely no willingness from you guys to work with me.
Purchasing was very easy. However, when we arrived to the venue for the show, we realized Event tickets taped us on price. We paid nearly double what we should have.
I WILL NEVER ORDER FROM EVENT TICKETS AGAIN. NEVER.
Who ever decides your pricing should be fired. You all know what you’re doing to the public.. STEALING OUR MONEY.
SHAME IN ALL OF YOU.
The concert overall was fantastic. The one issue I had had nothing to do with whomever sold me the tickets but one of the parking locations at the event (which had no signs of money due and towed multiple vehicles who did not pay).
I would do again!!
I got ripped off. Bought tickets 5 days in advance and they were general admission and I was charged $65/ticket. Day before or day of same tickets were $20. I was charged over 3 times face value and there is no way that I have found to get anyone to respond to me or to get refunded for what I was overcharged.
Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets.
The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.