It was a great family event
It was a great family event

Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets. The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
Event Tickets Center receives mixed feedback from customers, with a significant portion expressing dissatisfaction. While some reviewers appreciate the ease of purchasing tickets and the enjoyable atmosphere at events, many others report serious issues with ticket validity and pricing.
Complaints frequently highlight that tickets purchased through the service are often not accepted at venues, leading to frustrating experiences. Additionally, customers mention being overcharged and facing difficulties accessing their tickets due to poor customer service. Despite a few positive experiences, such as enjoyable events and quick purchasing processes, the overall sentiment leans negative due to the prevalence of critical issues. Many consumers advise against using this service, citing it as unreliable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 160 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.8 | 10 |
| Jul 25 | 2.8 | 90 |
| Aug 25 | 2.3 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Easy and helpful viewing and purchasing my tickets”
“This was the worse experiences”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | 2.6 out of 5 (poor) | — | 160 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.4 out of 5 (poor) | 1.9 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Event Tickets Center is #3 of 5 on overall rating in this group.
160 reviews of Event Tickets Center. Filter by what matters to you.
It was a great family event
It was so cold in there that my sister and I shivered the whole concert. We were froze by the time the concert was over. It was warmer outside. Aiden,Mackenzie, Dj and Parmalee were good.
Easy and helpful viewing and purchasing my tickets.
The venue was clean and the servers were very professional! The performers were funny especially Shuler King! Great merchandise as well! I will be going back!!’
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Polarized pattern: few middle ratings. 37% of recent reviews are 4–5★ and 53% are 1–2★.
I strongly do not recommend using this service. I bought tickets to the Royal Connedian Circus in Burlington using this service. The price on the website was 123 US dollars, which is equivalent to 180 Canadian dollars. In fact, the price of a ticket to the Royal Connedian Circus is 45 Canadian dollars. So I overpaid for the ticket four times more. I would recommend buying tickets from the Royal Connadian Circus seller website rather than from a reseller, which is significantly more expensive.
The tickets were not considered valid upon arrival to the event. They would not accept the downloaded copy and when the barcode was run, they stated the tickets were under the name of a different person and not me, the purchaser. Venue denied entrance. Eventticketcenter would not refund tickets or provide a reasonable solution to resolve issue. When I reached out to customer service, they stated that the seller provided adequate evidence that the tickets were scanned and/or used. Then explain why I was denied entrance by the venue?
Honestly, I had a terrible time accessing my tickets. I kept getting routed and rerouted via my email and couldn’t get a temporary password. Then when I tried to put a new one in the same thing happened. I ended up calling the ticket box office at the ballpark & having the printed tickets waiting for us at will-call. Not a good experience, not user-friendly!
This was my fourth concert there. I loved the Goo Goo Dolls.
Easy process
Do not use this site. I was charged double the price of tickets. Once I realized it wasn't the official source, they wouldn't provide a proper refund. Anyway, still glad I'm going to the show, but just go to Ticket Master instead. Cheers!
Parking was crap. $40 to park. Has to use valet. Obviously they weren't there when we left so we had to go in to get our keys and then go find our own vehicle. Other than that I have no complaint.
I don't like that Events tickets outsources a simple survey that potentially keeps my prices high. There is really no need for a survey when a client returns to use the service. Event Tickets needs to drop Trustpilot or whoever you are as an entity and give me cheaper prices. I am sure you will never share this with EventTickets.
Missed the event I purchased tickets to due to poor communication from the ticket seller.
The experience getting the tickets was fine. The show was great!!
I was unable to download the 2 tickets to the pickleball tournament on my phone. It was not recognizing my password which was correct,
The concert was long and the entertainment excellent. Easy to get to venue with plenty of facilities and easy exit
Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets. The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
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