Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets.
The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
Event Tickets Center has a mixed customer experience.
Event Tickets Center receives mixed feedback from customers, with a significant portion expressing dissatisfaction. While some reviewers appreciate the ease of purchasing tickets and the enjoyable atmosphere at events, many others report serious issues with ticket validity and pricing.
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Complaints frequently highlight that tickets purchased through the service are often not accepted at venues, leading to frustrating experiences. Additionally, customers mention being overcharged and facing difficulties accessing their tickets due to poor customer service. Despite a few positive experiences, such as enjoyable events and quick purchasing processes, the overall sentiment leans negative due to the prevalence of critical issues. Many consumers advise against using this service, citing it as unreliable.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.7
160
100%
● Low
2.7 / 5 overall
=
160 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.7
12-month avg
2.7
All-time
2.7
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
3.8
10
Jul 25
2.8
90
Aug 25
2.3
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
Top praiseof 59 positive reviews
Easy to use47%
28 mentions
Fast & efficient22%
13 mentions
Customer service8%
5 mentions
Website & app8%
5 mentions
“Easy and helpful viewing and purchasing my tickets”
On “Easy to use” · Aug 31, 2025
Top complaintsof 84 negative reviews
Pricing31%
26 mentions
Payment issues26%
22 mentions
Refund23%
19 mentions
Charges20%
17 mentions
“This was the worse experiences”
On “Pricing” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
This site is the biggest scam! I mistakenly bought my tickets from this site and paid almost 7x the cost of what tickets from the source were being sold for. After I figured it out, I couldn't get a refund or my order canceled. Save yourself and don't purchase from this site!
Well, I purchased my tickets on the website. It was a pretty easy process. I'm hoping to receive the tickets I bought well in advance of the event, and not the day before the actual event. Overall, it was a positive experience.
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I tried to cancel my order but could not do it even though I’d just completed the transaction. I asked for assistance with selling as my understanding you all are a resale location. Again no assistance
Complete rip off! My fault for not investigating further but I paid $72 apiece for tickets that I could’ve gotten through the black bears website for $12.50. Will never ever ever use your site again!
The game was awesome, however the experience with getting the tickets was HORRIBLE!!! I wish I could have gotten my money back for a few reasons:
1. I could never retrieve the tickets neither before or after I created an account.
2. I had to use the box office at the game and they were only able to give me two tickets and that was because on email showed two tickets. After pulling up the other emails that showed I purchased four tickets, then they released the other two tickets.
3. The same tickets I purchased online in the same section were half the price per ticket I paid and there were no fees associated.
This experience has ruined buying tickets online for baseball games as I am a fan. I’ll just go to the box office from now on.
I am not computer savvy. I tried several times to get whatever I’m supposed to get….instead of having printed tickets or “ will call “. I don’t understand the process, and I am surprised that I was charged $8 for service fees…when I feel like I got no service.
The fact that I had to login to two different accounts to access these tickets and search for a random sender is ridiculous. I likely will not purchase tickets from this venue again. Best Regards, Natalie
This site is a complete scam and entirely a money grab. I just threw hundreds of dollars in their pockets for a comedy show I could have acquire all three tickets directly from the venue for less than one from Here. I will also be canceling this one credit card for suggesting this company.
Y'all are a bunch of scammers. I hope this website gets shut down. Tickets were more than twice as expensive as anywhere else yet this was the first site to pop up when I searched the show. They also did a weird charge through Facebook which I found out because apparently it was fishy enough to set off the fraud alert through my bank. They had to cal me to confirm the charges and cancel my card because I never made any purchases through Facebook.
Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets.
The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.