I would give zero if I could
I would give zero if I could. I got to the stadium, scanned my tickets and they said they had already been scanned and I was denied entry. How do I get a refund?

Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets. The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
Event Tickets Center receives mixed feedback from customers, with a significant portion expressing dissatisfaction. While some reviewers appreciate the ease of purchasing tickets and the enjoyable atmosphere at events, many others report serious issues with ticket validity and pricing.
Complaints frequently highlight that tickets purchased through the service are often not accepted at venues, leading to frustrating experiences. Additionally, customers mention being overcharged and facing difficulties accessing their tickets due to poor customer service. Despite a few positive experiences, such as enjoyable events and quick purchasing processes, the overall sentiment leans negative due to the prevalence of critical issues. Many consumers advise against using this service, citing it as unreliable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 160 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.8 | 10 |
| Jul 25 | 2.8 | 90 |
| Aug 25 | 2.3 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Easy and helpful viewing and purchasing my tickets”
“This was the worse experiences”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | 2.6 out of 5 (poor) | — | 160 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.4 out of 5 (poor) | 1.9 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Event Tickets Center is #3 of 5 on overall rating in this group.
160 reviews of Event Tickets Center. Filter by what matters to you.
I would give zero if I could. I got to the stadium, scanned my tickets and they said they had already been scanned and I was denied entry. How do I get a refund?
I cannot download a functional app - the icon shows up on my phone but clicking on it will not open the app. Also I am unable to pull the tickets into my wallet - so how do I get the tickets to my phone if nothing else worked? Unfortunately this process doesn’t work for me as and as a result I find it useless and very frustrating.
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Polarized pattern: few middle ratings. 37% of recent reviews are 4–5★ and 53% are 1–2★.
I purchased club level tickets. When we arrived at the stadium, they scanned our tickets from my iPhone wallet and they were general admission. After a discussion with the staff and showing them my emailed receipt for club level, they allowed us to enter. Once we were in, it was a great game. Concessions a little slow. Not the best experience in the world, but definitely not the worst.
After I bought them, it told me I will not get my tickets till the day before the event and I would’ve liked to have gotten them instantly
It was very simple to purchase my tickets, just a few clicks andvi was done. Got confirmation right away and my actual tickets in like 2 days or less.
where are my tickets
I hope it's was not charged for this i never received the tickets
Wanted to find tickets, checked in to event tickets and wham bam, done. Thank you.
Ordering and paying for my ticket was smooth and easy. The only thing that bothers me is the length of time it is taking to receive my ticket. It reminds me of an incident I had with a ticket broker when I ordered and paid for tickets well in advance of the concert and never got them.
It was horrible, I overpaid and didn’t even get the tickets I wanted actually got downgraded for the same price and my seats aren’t even together like the guy said they would be. Really would like a refund and I will never have anything good to say about this experience!
Charged me over $80.00 for Rodeo tickets that were only $20.00. They were the first thing that came up on google and ripped me off badly!
I cancelled this order and my card was still charged. Please issue a refund for the entire amount. I have submitted a dispute, with my credit card company. Please issue a refund
Ended up paying $40.00 more than the tickets were worth. Bad experience. Never again. Buyer beware and make sure you read the fine print.
Quick & easy
The price was astronomical. Your mark up is disgusting. It was not clear on your site that you were a reseller. I am overall pissed off that we paid 4 times more than we needed to for an event that was nowhere close to sold out. You didn’t resell for a ticket holder, you resold tickets that you purchased moments after I selected them.
Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets. The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
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