Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets. The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
Event Tickets Center receives mixed feedback from customers, with a significant portion expressing dissatisfaction. While some reviewers appreciate the ease of purchasing tickets and the enjoyable atmosphere at events, many others report serious issues with ticket validity and pricing.
Complaints frequently highlight that tickets purchased through the service are often not accepted at venues, leading to frustrating experiences. Additionally, customers mention being overcharged and facing difficulties accessing their tickets due to poor customer service. Despite a few positive experiences, such as enjoyable events and quick purchasing processes, the overall sentiment leans negative due to the prevalence of critical issues. Many consumers advise against using this service, citing it as unreliable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 160 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.8 | 10 |
| Jul 25 | 2.8 | 90 |
| Aug 25 | 2.3 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Easy and helpful viewing and purchasing my tickets”
“This was the worse experiences”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | 2.6 out of 5 (poor) | — | 160 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.4 out of 5 (poor) | 1.9 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Event Tickets Center is #3 of 5 on overall rating in this group.
160 reviews of Event Tickets Center. Filter by what matters to you.
Sent balcony and not mezzanine. I sent message to customer service and awaiting feedback to correct. And my purchase says delivery through smart phone and its now says will call which I will not do. Can refund if you cannot accomodate.
I felt misled after purchasing the ticket. Suddenly, the ticket wasn’t released, and the site mentioned it would only be available shortly before the event—which is still three weeks away. The website itself was quite confusing. I tried to cancel just a few minutes after making the purchase, but customer service refused, citing their policy. Overall, the experience didn’t meet my expectations. Ideally, once a ticket is purchased and the payment is processed, the ticket should be made available right away.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 37% of recent reviews are 4–5★ and 53% are 1–2★.
Tickets were high for the seats. We were in direct sunlight for at least 2 1/2 hours. Either the game needs to start later or a shade cover needs to be put above this section. $189.00 is a lot to pay to burn up like being in an oven. We had to leave our seats and stand up for 45 minutes in the shade so most of our time was spent away from our seats. We witnessed one person being carried away by EMS. I don’t know if it was from the heat or not but we would have had we not seeked shade for a while. I didn’t realize this wasn’t the venue’s purchase. Will never do this again!!!!
The ticket price was hugely inflated for seats that were somewhat detached from the game. Couldn’t see the entire field, couldn’t hear the sound system. I feel like I was scammed!
First of all the tickets were not seated together, second you overcharged and price gauged the tickets. You pocketed over $60 per ticket. The theater charges $32 per ticket and you charged $92 per ticket. COMPLETE SCAM! Will never purchase from this “company” again.
This has been one of the most frustrating experiences ever in my life. We cannot access our tickets, even though the show is tonight. We have wasted two hours of our time on websites and talking with people with event ticket center trying to figure out how to find and download our tickets. They so far have been unable to help. And for all this frustration and wasted time we each had to pay $7.50. Outrageous.!!! totally disgusted and will never ever use this website again.
I cannot download a functional app - the icon shows up on my phone but clicking on it will not open the app. Also I am unable to pull the tickets into my wallet - so how do I get the tickets to my phone if nothing else worked? Unfortunately this process doesn’t work for me as and as a result I find it useless and very frustrating.
I hope it's was not charged for this i never received the tickets
It was horrible, I overpaid and didn’t even get the tickets I wanted actually got downgraded for the same price and my seats aren’t even together like the guy said they would be. Really would like a refund and I will never have anything good to say about this experience!
Charged me over $80.00 for Rodeo tickets that were only $20.00. They were the first thing that came up on google and ripped me off badly!
I cancelled this order and my card was still charged. Please issue a refund for the entire amount. I have submitted a dispute, with my credit card company. Please issue a refund
Ended up paying $40.00 more than the tickets were worth. Bad experience. Never again. Buyer beware and make sure you read the fine print.
The price was astronomical. Your mark up is disgusting. It was not clear on your site that you were a reseller. I am overall pissed off that we paid 4 times more than we needed to for an event that was nowhere close to sold out. You didn’t resell for a ticket holder, you resold tickets that you purchased moments after I selected them.
This site is the biggest scam! I mistakenly bought my tickets from this site and paid almost 7x the cost of what tickets from the source were being sold for. After I figured it out, I couldn't get a refund or my order canceled. Save yourself and don't purchase from this site!
I tried to cancel my order but could not do it even though I’d just completed the transaction. I asked for assistance with selling as my understanding you all are a resale location. Again no assistance
Complete rip off! My fault for not investigating further but I paid $72 apiece for tickets that I could’ve gotten through the black bears website for $12.50. Will never ever ever use your site again!
The game was awesome, however the experience with getting the tickets was HORRIBLE!!! I wish I could have gotten my money back for a few reasons: 1. I could never retrieve the tickets neither before or after I created an account. 2. I had to use the box office at the game and they were only able to give me two tickets and that was because on email showed two tickets. After pulling up the other emails that showed I purchased four tickets, then they released the other two tickets. 3. The same tickets I purchased online in the same section were half the price per ticket I paid and there were no fees associated. This experience has ruined buying tickets online for baseball games as I am a fan. I’ll just go to the box office from now on.
Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets. The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
This profile hasn't been claimed by the business owner.
