Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 11 - 20 of 399 reviews
SD
Outstanding Experience with Equity
Outstanding Experience with Equity. This move was my fifth in 30 years so I’ve met my share of estate agents! Without doubt, Darren Nelson from the Hertford Rd branch of Equity was the most skilled, compassionate and efficient agent I’ve ever encountered. From day one he made us a promise that he’d guide us through and iron out any problems and he kept that promise! Endlessly available no matter what the issue and incredibly patient with our anxieties. We honestly can’t thank him enough. To say that he went over and above the call of duty is an understatement. Exceptional.
Date of experience: April 30, 2025
N
Nat
US
Thank you equity
Despite a rocky journey of selling our flat , the equity team did their utmost to support, communicate & negotiate for us enabling a long but successful sale of our flat . I want to give a special mention to Alfie who pitched the sale to viewers well & a very special mention to Darren who really pushed this through for us . He kept us up to date & handled comms between all parties well. I felt supported by him & heard all the way through this lengthy process . He was always available to speak ( some times even out of hours as we neared the end of the process ! ) and was quick to action anything . Thank you , Darren . Thanks Alfie . Thanks Equity .
Date of experience: April 30, 2025
c
customer
US
A Truly Stress-Free Experience
Darren and his team were absolutely brilliant from start to finish. They guided us through the entire process with professionalism, clarity, and a genuinely friendly approach. Communication was always prompt and clear, and nothing was ever too much trouble. Darren’s attention to detail and personal touch made all the difference. We felt fully supported every step of the way. The whole experience was smooth, stress-free, and far better than we could have hoped for. We’re so grateful for everything they did and wouldn’t hesitate to recommend Darren and his team to anyone looking for a trustworthy, efficient, and personable estate agent. A truly outstanding service!
Date of experience: April 29, 2025
AE
Bought our first house with Equity and…
Bought our first house with Equity and the process could not have been more smooth, I want to say thank you to Darren and the team for their hard work.
Date of experience: April 29, 2025
MR
Thanks to Darren and the team for the…
Thanks to Darren and the team for the quick and hassle free sale of my property.I am very happy with their service. Well done 👏.
Date of experience: April 29, 2025
SS
Just completed on the sale of my…
Just completed on the sale of my elderly father’s house. Darren at Equity went above and beyond, getting a good price for him and dealing sensitively with the situation as needed and keeping good communication throughout. Would highly recommend Equity.
Date of experience: April 23, 2025
D
Debbie
US
A 5 star experience
We sold using Estate Agents 8 years before using the Enfield branch and had good quality service. We had no doubt about using them again to sell my deceased father's house in Ponders End, Enfield. The Hertford Road office of Equity were brilliant from day 1, right through to completion. I was kept upto date with the sale throughout, and found the staff, particularly Darren to be extremely professional and attentive regarding my sale. I was kept informed at all times. Darren went out of his way and went beyond what was expected of him in his job role. He personally contacted me immediately with any hiccups, but always had solutions, making the whole experience stress free. Equity Estate Agents gave me a 5 star service and I would recommend them to anyone who is looking to buy or sell a property. Big thanks to Darren, Matt the Manager and Jamie in sales who arranged all the viewings of the property. You're a great Team and do a great job!
Date of experience: April 10, 2025
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