Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 21 - 30 of 399 reviews
MA
Would like to say a big thank you to…
Would like to say a big thank you to all the sales team at Equity, they kept me informed throughout the whole sale process of my house making it a stress free transition. Oh, and they found me a buyer within couple of days going live! Thanks again guys
Date of experience: April 4, 2025
S
Sara
US
Amazing service
The Equity team have been very supportive and totally professional whilst marketing and selling my property. They kept me informed every step of the way and were happy to answer any questions I had or contact relevant solicitors if necessary. I would highly recommend them!
Date of experience: March 31, 2025
SF
Darren was absoutely excellent at…
Darren was absoutely excellent at keeping us updated throughout the sale of our house. He was super professional, reliable and clear with his communication. Highly recommend.
Date of experience: March 29, 2025
MS
Outstanding service and communication
I would like to express my sincere gratitude to Darren for his exceptional communication and responsiveness throughout the purchase of my property. In my opinion, Darren was the most important person in the whole process- he kept everything running smoothly and quickly. Thank you Darren! You are amazing! Keep up the good work!
Date of experience: March 28, 2025
HC
Outstanding Service – Smooth and Stress-Free Experience!
I had a fantastic experience with Equity Estate Agents. From start to finish, they were efficient, transparent, and trustworthy, keeping me informed every step of the way. I knew selling my flat will not be straightforward, but they made the process feel seamless and stress-free. Their team was always helpful and proactive, even recommending a great solicitor to make things easier. With so many estate agents to choose from, I’m truly glad I went with Equity. Their professionalism and dedication really set them apart. Highly recommend! ⭐⭐⭐⭐⭐
Date of experience: March 24, 2025
TH
Darren's communication and professionalism is excellent.
We purchased our property over 10 years ago through Equity and Darren specifically. So when it came time to sell, there was only one person we were ever going to use. Darren's communication and professionalism is excellent. He is very responsive with queries. He went above and beyond and actively assisted us in our chain on our purchase despite Equity not being the relevant estate agent and helped us get our onward purchase across the line.
Date of experience: March 12, 2025
Q
QC
US
Postitive experience
I have dealt with Equity Estate Agents as a buyer and seller and found the team to be highly professional and easy to deal with. I have personally dealt with Darren and Matthew from the Sales team and found their professionalism and communication to be outstanding. Great team that knows their market.
Date of experience: January 31, 2025
D
Dave
US
Darren is a brilliant professional and a fantastic individual
Darren is an absolute star professional and someone who actually cares about the wellbeing of his customers. We were relocating my Mum from London to Dorset and as things can sometimes happen - there were a few delays with the sale - these did drag on a little bit. Darren was outstanding in keeping me informed and therefore helping me in keeping my Mum in the loop at what was a very stressful time for her (and me). He literally kept on top of everything - speaking with, and chasing solicitors, brokers, agents - the whole lot - to be honest really above and beyond. I can't recommend Darren enough - he makes things happen and genuinely cares about his clients.
Date of experience: January 28, 2025
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