Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
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Contact info
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 171 - 180 of 399 reviews
GD
Outstanding Estate Agency!
I would highly recommend Equity and Darren, Kane and Helen at the estate agency. I was the buyer of a property that Equity was selling on behalf of a seller. The team are very approachable and go above and beyond to get the job done, I was always able to contact them and I am very pleased with the way they handled the sale of the property. From the start of the process, through to completion Equity was absolutely excellent and I felt very fortunate that I had such an attentive and dedicated estate agent managing the sale of the property. Equity was very communicative throughout the whole process. I received regular updates so I knew what was happening at all stages. I honestly appreciate your patience and expertise. The updates would come sometimes even out hours, which was hugely appreciated, particularly as a first time buyer. In addition, if I ever left a message the team would always follow it up promptly. I would certainly recommend Equity to a friend or family member. Thank you so much for helping me buy my home. I must say your knowledge and Kane’s talent for negotiation was excellent. I will be returning when I need to rent my property in the future! I am incredibly grateful that I had to deal with Equity as the sellers agency. Thank you again for all your help!
Date of experience: June 30, 2022
RP
We sold a property through Equity and…
We sold a property through Equity and they were absolutely fantastic, couldn’t have done more for us.
Date of experience: June 20, 2022
SA
Equity Estate Agent
We used Equity Estate Agents for a long time. Every contact with them went very smooth, prominent, to the point all the time. They did all the chasing, always on time and step ahead. Darren and his team worked very hard for us and we highly recommend them and use again again. Very professional and five star services.
Date of experience: April 26, 2022
NM
Fantastic team from start to finish
Fantastic team from start to finish. I felt a high level of confidence with each of the team at each stage. From Josh at the start to Kyrie selling my house and Darren throughout. Everyone responds quickly without having to be chased. Then Helen took over and gave me so much support throughout the sale progression of a tricky sale. She is quick and efficient in her communication. Most importantly Helen is friendly and kind. Helen is a huge asset to Equity. I would highly recommend selling your house with this team.
Date of experience: April 23, 2022
B
Bel
US
Great service from the team at Equity
Great service from the team at Equity - these guys work very hard doing a very challenging job and deserve to be recognised for it. Helen is an absolute star who goes above and beyond to get your sale complete. A huge thank you to all the team that was involved in the sale of my house.
Date of experience: April 13, 2022
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