Review summary

Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

M
Not a good experienceI

I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.

K
Highly Recommended

The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,

A great selling experience

We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.

D
Exceptional and caring service

Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.

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All reviews

403 total • Write a review

Showing 181 - 190 of 399 reviews
AN
5 out of 5 stars

Great Service!

Equity put the property on the market and a buyer was quickly obtained. Equity provided regular updates to ensure I was abreast of the status of the sale. Due to delays on the part of the buyers solicitors, Equity intervened by assisting with communication and clarification regarding outstanding queries. Both Helen and Darren worked tirelessly during the final stages to ensure a timely exchange and subsequent completion. I have previously sold another property through them in 2017 and wouldn’t hesitate to use them again. Thank you Equity!!

Date of experience: April 11, 2022

M
5 out of 5 stars

Sale and purchase with Equity

We was thinking of moving and wanted a valuation, so booked in Darren Nelson from Equity as we had purchased our property from them and Darren in 2014 and was a very easy going experience back then. Darren was very helpful as per our previous encounter with him, and helped us, advised us and guided us along the way. Equity managed to get an offer on our property within a week of speaking to Darren. We were chain sellers, and through the management of Equity and specifically Darren and Helen, our first acceptance was also the eventual buyer of our property. The property we ended up purchasing was also through Equity and the wonderful help of Kyrie, Matthew and the rest of the team to help us get over the line. Both Darren and Helen, worked miracles to deal with somewhat slow solicitors involved in the process and their communication and keeping us up to date was one of the best things about them. Thank you for so much, for making things easier and providing continual reassurance which is very welcomed in a stressful and life changing experience such as moving homes Would highly recommend Equity and would like to extend our thanks to the Enfield branch in particular. Mohammed and Lipa

Date of experience: March 20, 2022

L

Lc

US

5 out of 5 stars

Had been in our home for 35 years

Had been in our home for 35 years. We needed a lot of guidance which Equity provided for us. Darren and Helen helped us enormously eg. Printing paperwork and speaking to solicitors. We are now settled in our lovely new home. Thankyou Equity.

Date of experience: March 6, 2022

MH
5 out of 5 stars

Legends!

These guys really helped us out, we were under pressure to sell our house within a short time frame and they worked tremendously hard for us and found a serious buyer for us within a week and it's now exchanged! Couldn't talk highly enough of the service and overall outcome.

Date of experience: March 4, 2022

RD
5 out of 5 stars

HOUSE SALE

Fantastic experience selling my property with Equity. Darren was extremely professional and excellent through the whole process. Then Helen kept me updated every week regarding how the sale was going etc. I would not hesitate to use these guys again when it comes to selling a property

Date of experience: March 2, 2022

PB
5 out of 5 stars

Great Estate Agents

All round great service made selling very easy would certainly recommend and use them again

Date of experience: February 24, 2022

MZ
5 out of 5 stars

Responsive and helpful

Responsive and helpful. Keep you informed and helped make the process a smooth one despite the delays from the buyers side. Thank you to Darren especially!

Date of experience: February 23, 2022

HG
5 out of 5 stars

Thank you so much for our perfect home

Thank you so much for our perfect home

Date of experience: February 20, 2022

B
5 out of 5 stars

Friendly team

Friendly, professional and a very efficient team. Always ready to help and make things as smooth as possible. Big big thank you

Date of experience: February 20, 2022

HS
5 out of 5 stars

Well where do I start ⭐️⭐️⭐️⭐️⭐️From…

Well where do I start ⭐️⭐️⭐️⭐️⭐️From start to finish excellent communication always keep me updated with what was going on throughout the sale 100% would recommend Equity estate agent Hartford Road Enfield ⭐️👍🏼 Matthew Darren and Helen thanks guys appreciate everything you’ve all done for me 😊

Date of experience: February 19, 2022

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