English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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11 months ago
5 out of 5 stars

Excellent quality of products

Excellent quality of products

Helpful?
Lacey Scully
Lacey Scully
1 reviews
11 months ago
5 out of 5 stars

China Tea Set

The china is beautiful and so carefully packed so as not to break in transit. Thank you!

Helpful?
Clara Sharp
Clara Sharp
1 reviews
11 months ago
1 out of 5 stars

I was so very disappointed in the…

I was so very disappointed in the biscuits I purchased!! They were all crumbled up and tasted stale. Had to be discarded.

Helpful?
11 months ago
5 out of 5 stars

I absolutely love the quality of the…

I absolutely love the quality of the products and all they have to choose from. Everything is beyond my expectations I absolutely love this site

Helpful?
customer
customer
1 reviews
11 months ago
2 out of 5 stars

they did not send the full order I am…

they did not send the full order I am missing 10 Mars bars on this order - will not be ordering from them again.

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Roger Abbey
Roger Abbey
1 reviews
11 months ago
5 out of 5 stars

Delivered very timely and great product…

Delivered very timely and great product as usual.

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Larry Sink
Larry Sink
1 reviews
11 months ago
5 out of 5 stars

Quick delivery

Quick delivery

Helpful?
Donna Dant
Donna Dant
1 reviews
11 months ago
1 out of 5 stars

Never received order

Never received order

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Mhc
Mhc
1 reviews
11 months ago
4 out of 5 stars

Good selection of loose tea.

I ordered the tea for my niece and she loved it. I wish there was more variety.

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Cynthia
Cynthia
1 reviews
11 months ago
5 out of 5 stars

The quality of this tea is high

The quality of this tea is high. I buy in bulk so it’s also a phenomenal deal. Delivery is always speedy. I am devoted!

Helpful?
Donna Slager
Donna Slager
1 reviews
11 months ago
4 out of 5 stars

The tea is wonderful

The tea is wonderful. So glad I got extra to share! Delivery took longer than I expected! Next time I will order 2 weeks before I need it.

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June Fraser
June Fraser
1 reviews
11 months ago
5 out of 5 stars

I love my clotted cream

I love my clotted cream and it will make my upcoming holiday

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Amy M
Amy M
1 reviews
11 months ago
5 out of 5 stars

Christmas Crackers are lovely.

Christmas Crackers are lovely. To get a pop in crackers, get them here. Amazon won’t sell them with a pop.

Helpful?
11 months ago
5 out of 5 stars

Package arrived exactly on time.

Package arrived exactly on time. We look forward to tasting the plum pudding

Helpful?
11 months ago
5 out of 5 stars

Love your products!

Love your products! Giving some of the teas from my recent orders to friends for Christmas!

Helpful?
Janice Graham
Janice Graham
1 reviews
11 months ago
5 out of 5 stars

I love your product

I love your product, the English clotted cream and l know it will be good with reliable shipping.

Helpful?
11 months ago
5 out of 5 stars

The same as it always is

The same as it always is. Good products. Good service.

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DYANA DRAGO
DYANA DRAGO
1 reviews
11 months ago
5 out of 5 stars

My order arrived in a timely manor. Best customer service!

My order arrived in a timely manor, one of the item’s arrived broken, I contacted customer service and talked with a representative who was very accommodating, I received a replacement within one week. I appreciate how easy it was to obtain a replacement and appreciate how kind the customer service rep was.

Helpful?
11 months ago
5 out of 5 stars

Great products!

I have found the English Tea Store to be a great source for great tasting tea. They have a lot to choose from and everything that I have ordered was exactly as stated on their site. Thank you for your great service!

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12 months ago
4 out of 5 stars

Please add Apple Pay support.

Please add Apple Pay support.

Helpful?

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