English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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CG
CG
1 reviews
11 months ago
5 out of 5 stars

One of our favorite Tea stores

Order came in timely manner and we'll packed.

Helpful?
martha
martha
1 reviews
11 months ago
5 out of 5 stars

Speedy delivery

Speedy delivery! Love your teas!

Helpful?
Bella
Bella
1 reviews
11 months ago
5 out of 5 stars

Easy to purchase and perfect shipping

Easy to purchase and perfect shipping, not a scratch, Thank you!

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Julie Ellis
Julie Ellis
1 reviews
11 months ago
5 out of 5 stars

Very good service

Very good service, quick and dependable. Great variety of products.

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Anonymous
Anonymous
1 reviews
11 months ago
5 out of 5 stars

Great selection of teas and always…

Great selection of teas and always prompt sending. No issues - keep up the great job!

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11 months ago
5 out of 5 stars

Created Another Happy Customer

English Tea Store took my order over the phone, with payment by credit card. The order was delivered accurately, in time for Christmas, and packed well. This is my second experience with ETS. Both were memorably good events. I will be a "regular."

Helpful?
11 months ago
5 out of 5 stars

Hopefully My Brother Like His Treats…

Hopefully My Brother Like His Treats Was A Christmas Present

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11 months ago
4 out of 5 stars

Easy to find what i wanted and order.

Easy to find what i wanted and order.

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11 months ago
5 out of 5 stars

Fast service and great products.I…

Fast service and great products.I recommend to all my english friends living here in the USA

Helpful?
Marcia C.
Marcia C.
1 reviews
11 months ago
5 out of 5 stars

Naturally Decaffeinated Tea !

I ordered the naturally decaffeinated tea and it is fantastic. The flavor is robust and smooth and without the chemicals found in other decaffeinated teas. The amount for the price was very good as well. I have found so many items from the UK on the site that I really enjoy and that I have ordered over the years.

Helpful?
Carlos Wade
Carlos Wade
1 reviews
11 months ago
5 out of 5 stars

Great food and service

Great food and service

Helpful?
11 months ago
5 out of 5 stars

Just what I wanted.

Just what I wanted.

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Maxine Jones
Maxine Jones
1 reviews
11 months ago
5 out of 5 stars

Everything was fresh and tasty

Everything was fresh and tasty. Delivery was prompt.

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Scott Felix
Scott Felix
1 reviews
11 months ago
5 out of 5 stars

The English Fruitcake,and plum pudding…

The English Fruitcake,and plum pudding were spicy,filled with the old fashioned spices,,I love to savor..I just wish I could learn to do,, Order about a week early next Christmas.

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Rick Stifle
Rick Stifle
1 reviews
11 months ago
5 out of 5 stars

Available products and fast shipping.

Available products and fast shipping. Great selections

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Guest
Guest
1 reviews
11 months ago
5 out of 5 stars

There was a time…

There was a time when it was possible to buy a plum pudding in any quantity grocery, but not anymore. Thankfully, we have the English Tea Store, which has been our source for years now. Many thanks, also for making the purchase as simple as it can be…

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11 months ago
5 out of 5 stars

I really appreciated being able to buy Christmas pudding

I really appreciated being able to buy special stuff for my British husband. He was very glad to have things he loves at Christmas, even though we are in the US this year.

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Mona
Mona
1 reviews
11 months ago
5 out of 5 stars

Excellent customer service

Arrived on time! One item was damaged, I sent an email, which was promptly replied to and a replacement was sent. Excellent customer service and great products.

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MB
MB
1 reviews
11 months ago
5 out of 5 stars

Excellent!

Items I wanted were in stock, shipping is fast, prices are fair, and product is fresh. What else could a customer wish for?

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Cherlynn Bell
Cherlynn Bell
1 reviews
11 months ago
5 out of 5 stars

Awesome tea assortment to put out with…

Awesome tea assortment to put out with our hot chocolate mixes at Christmas time.

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