Enact Conveyancing
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Incommunicado!
We have had the misfortune of being in a chain where these clowns were acting on behalf of our buyers. They repeatedly ignored our solicitors. They ignored the estate agent too so we were forced to contact the buyers directly and ask them to contact Enact. They said they couldn’t reach them either and were forced to use an online portal which was unreliable at best. They requested the same information three times from our solicitor and had to be told to stop. When we were trying to exchange, they once again became unresponsive to everyone involved despite saying there were no further enquiries. Needless delays and incompetence which was highlighted by the efficiency of our solicitors and those up the chain who were forced to wait by Enact. Very, very poor.