Made sure everything was sorted in the…
Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.
4.4
Great
1,000 reviews
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Review summary
Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Overall good service
Overall good service
Remortgage
Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.
They were tremendously helpful…
They were tremendously helpful throughout
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.enact.co.uk
All reviews
1,000 total • Write a review
Showing 941 - 950 of 996 reviews
MS
The way it should be!
Super fast response to queries in an efficient portal with direct message ability in office hours and direct messaging to the allocated advisor also available. The whole process was as simple as possible and completed perfectly.
Date of experience: August 12, 2024
MT
Excellent work I feel happy
Excellent work I feel happy
Date of experience: August 12, 2024
LP
Extremely poor service received
Extremely poor service received. It has taken 3 months to complete a simple re-mortgage. I had to chase the case continuously, multiple times a week via the online chat and by phone as they were not updating the portal. After chasing and chasing as to why it was taking so long with no real answers, I asked to check what details they had submitted to receive the settlement figure after they had re-summitted it multiple times to find that they had incorrectly input the numbers... but rather than look into it themselves they chose to ignore it. the staff were not very helpful and didn't really know what to do about the situation. I would not recommend Enact to anyone after this experience.
Date of experience: August 12, 2024
MB
Excellent customer service
Excellent customer service. Expert advice and the process was seamless and stress-free. I would highly recommend.
Date of experience: August 11, 2024
GT
remortgage
The service provided from start to finish was second to none. Calls answered every time and problems or questions sorted straight away. Nothing was to much .excellent.
Date of experience: August 7, 2024
NH
Always available to give updates.
Always available to give updates.
Date of experience: August 7, 2024
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