Made sure everything was sorted in the…
Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.
4.4
Great
1,000 reviews
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Review summary
Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Overall good service
Overall good service
Remortgage
Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.
They were tremendously helpful…
They were tremendously helpful throughout
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.enact.co.uk
All reviews
1,000 total • Write a review
Showing 901 - 910 of 996 reviews
IP
This was a very simple process to…
This was a very simple process to follow with up to date information which made everything seamless, I would highly recommend this service.
Date of experience: September 12, 2024
EA
Enact are both professional and a…
Enact are both professional and a quality service. I would recommend them to anyone. They were always helpful, answered queries fast but very little queries as they gave full explanations and examples of what needed to be done. Very Effective and efficient service I would give more than 5* if I could. Thank yiu Enact for all your help. 🙏🏻
Date of experience: September 11, 2024
CV
Really good company I find my self…
Really good company I find my self really good the staff was very helpful I definitely recommend them
Date of experience: September 11, 2024
BF
Friendly and helpful service
Enact conveyancing made sure that our remortgage was a simple and smooth experience. They were flexible with us and understanding of our changes. Staff were particularly helpful and friendly. I would definitely recommend them.
Date of experience: September 11, 2024
mf
Faultless
excellent service from start to finish - Faultless
Date of experience: September 11, 2024
MC
I had an excellent experience and the support was available when ever I needed.
From day one I was well informed of the process and it was excellent service. The experience took away my anxieties as it was easy to ask questions and get responds there and then.
Date of experience: September 10, 2024
MR
Wonderful and Relatively Stress free experience…
Wonderful and Stress free experience from Start to finish. Had continual updates throughout the journey that kept me well informed Of procedures and what required my attention to facilitate the relatively stress free experience to the end. Team members were at hand at all times to assist with any questions I had.
Date of experience: September 10, 2024
AD
Remortgage application which was late
My recent re-mortgage experience with Enact was not very good. Through the whole process I has informed them that my current mortgage product would expire by end of July and that they need to be in time to complete. Through the process I was given the impression that there was loads of time and there wont be any issues to complete. Closer to the completion date they seemed to have gotten the completion statement incorrect and requested the wrong figure for completion. This along with other bits and pieces created a lot of last minute confusion and it extended the time required to complete. In the end I ended up going on SVR at nearly 10% interest rate and paid an extra nearly £500-£1000 in interest due to the same. I wont recommend using this company again for future re-mortgage applications.
Date of experience: September 9, 2024
MC
Our case handler Kallie was first class…
Our case handler Kallie was first class - thank you!
Date of experience: September 6, 2024
JP
Unresponsive
Enact called me a week ago advising that they weren’t getting a response to their request for a redemption statement and asked me to contact my current lender. I did so and they advised that Enact continuously provided the wrong reference. They provided the reference in question and assured me that if Enact issued the request with the correct number they would provide this the same day. I passed this back to Enact who still haven’t dealt with this. They responded to an email stating they’d contact me when resolved. No reply to follow up emails. I tried calling this morning but it rings out. I guess I’m going to have to pay a substantial increased mortgage because there’s no way they are going to complete on time. I’d recommend avoiding this company.
Date of experience: September 6, 2024
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