Empire Delivery

4.948897795591182 out of 5 stars
4.9
Excellent998 reviews

TrustScore

4.9
4.948897795591182 out of 5 stars
Excellent
5 out of 5 stars
970
4 out of 5 stars
19
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
998 reviews in total

Review summary

Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Highly Recommended

Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Old school delivery company

Had a mattress collected by Chris Mason and his team, excellent communication throughout giving a 3 hour timeslot and up...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great communication

Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a very reliable, efficient service.

This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more

0
0
🔥 High engagement

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Filter by rating:
Jack Adams
Jack Adams
1 reviews
about 1 year ago
5 out of 5 stars

Efficient and friendly delivery people

Efficient and friendly delivery people

Helpful?
K Hook
K Hook
1 reviews
about 1 year ago
5 out of 5 stars

Really efficient delivery

Really efficient delivery by Chris V and Lumear, so helpful and friendly. Great communication from the company before and also the team on the day. Very happy.

Helpful?
Lisa
Lisa
1 reviews
about 1 year ago
5 out of 5 stars

Efficient, professional and friendly

Chris and Max were very efficient, professional and friendly. The communications from Empire were timely and clear, highly recommend.

Helpful?
about 1 year ago
5 out of 5 stars

Sofa Delivery…

We had a sofa delivered by Empire Delivery - Chris V and Max P. Commuciative, efficient, friendly, nice chaps. Made sure it was nicely positioned, unwrapped it and took all the packaging away with them. Brilliant service - definitely recommend.

Helpful?
Paul B
Paul B
1 reviews
about 1 year ago
5 out of 5 stars

Cocoon sofa bed delivered today

Cocoon sofa bed delivered today. Sofa assembled and positioned where requested. All packaging was removed and crew were very polite and friendly.

Helpful?
Angela
Angela
1 reviews
about 1 year ago
5 out of 5 stars

Very polite and efficient

Very polite and efficient. Punctual and kept us up to date with delivery time. Took care of the product and removed wrapping carefully taking it away with them.

Helpful?
about 1 year ago
5 out of 5 stars

Very Impressed

Very efficient Really nice friendly guys Even took the rubbish away Impressed

Helpful?
CN2004
CN2004
1 reviews
about 1 year ago
5 out of 5 stars

Great Job !

My place is pretty challenging to get to as still a bit of a construction site, but Chris V and Max P were extremely helpful in getting the stuff indoors and assembled !

Helpful?
about 1 year ago
5 out of 5 stars

Excellent polite and courteous service

Excellent polite and courteous service. Great communication prior to and up to delivery. The employees who work for this firm really do respect your property and take care of the items they deliver.

Helpful?
about 1 year ago
5 out of 5 stars

An excellent job

Mason and Joseph did an excellent job - they arrived on time and worked through all the inevitable problems/challenges associated with delivering an enormous sofa through a small door systematically and with good humour, and were very tidy. Thank you

Helpful?
about 1 year ago
5 out of 5 stars

Great communication

Great communication, friendly helpful delivery drivers.

Helpful?
Rob
Rob
1 reviews
about 1 year ago
5 out of 5 stars

Good communication and cheerful…

Good communication and cheerful delivery fellas

Helpful?
about 1 year ago
5 out of 5 stars

Chris V & Max P were Great

Chris V & Max P were punctual, friendly and very professional. They knew exactly how to assemble our modular sofa and even plumped the cushions! Then, they took all the packaging away as they left. Magnificent!

Helpful?
Eileen O'Hara
Eileen O'Hara
1 reviews
about 1 year ago
5 out of 5 stars

Delivery on time

Delivery on time, drivers were very careful putting it in place and assembling the bed settee.

Helpful?
PMc
PMc
1 reviews
about 1 year ago
5 out of 5 stars

The men were really good and so…

The men were really good and so helpful. Nothing was too difficult for them Just want to say a massive thank you to that team

Helpful?
Daisy Nelson
Daisy Nelson
1 reviews
about 1 year ago
5 out of 5 stars

Very professional

Very professional . Turned up during time stated cleared up everything they brought with them . Very nice gentleman . Would use them again

Helpful?
about 1 year ago
5 out of 5 stars

Cocoon Sofa Bed Delivery

Received a delivery and installation of a Cocoon sofa bed. Declan and Pete arrived on time and were incredibly friendly and efficient. They had an in depth knowledge of the product and had it assembled quickly before demonstrating its features. They took all the packaging with them and made sure everything was tidy, and all in less than 30 minutes. Great job guys.

Helpful?
Louise Riches
Louise Riches
1 reviews
about 1 year ago
5 out of 5 stars

Pete and Charlie were brilliant

Pete and Charlie were brilliant. Delivered our sofa to first floor, planned their route, worked really well together and very professional.

Helpful?
Fiona Brinson
Fiona Brinson
1 reviews
about 1 year ago
5 out of 5 stars

Great service

Declan and Pete were professional and friendly, they were very efficient and showed us how it worked to convert into a bed before leaving. Great service, thank you Declan and Pete

Helpful?
J Silk
J Silk
1 reviews
about 1 year ago
5 out of 5 stars

Brilliant service from Chris V and Max…

Brilliant service from Chris V and Max D, thank you very much. Very punctual, 7 o'clock on the dot!

Helpful?

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