Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
The Chris V and Max P worked extremely hard to get this large sofa into our house. A credit to the company, they displayed a great work ethics and a high degree of professionalism. Rather than just say it wouldn't fit, they looked for solutions and eventually we found one, which involved them in a fair bit of lifting. Service above and beyond.
Great guys, very professional, very fast, easy to communicate and get along with, really excellent delivery.
Great delivery / assembly team… on time and friendly
Excellent delivery - Pete & Lumear were helpful & a pleasure to deal with. Nothing was too much trouble for them..and we felt comfortable and at ease with both of them. In this day & age, old fashioned service is extremely rare....THANK YOU
Great communication with a delivery slot advised the night before and a 20 min pre delivery call. Our delivery guys were amazing. Still cheerful and helpful at the end of the day despite running behind. Chris V and Max P are a credit to the company. excellent service all round. Thank you.
Pete & Lumear were great, even after such a long day and us being their penultimate delivery at 18:30, they were polite, professional, punctual and cheerful. They were respectful to our home, unwrapped the sofa, cleared up after themselves and made sure we were happy before they left. Really nice guys, a definite credit to the company.
Excellent service. Accommodating when I asked to reschedule. Communication excellent throughout. Delivery on the day was great. Would highly recommend.
Chris V and Max P delivered my Cocoon sofa bed today and took the old one away. They were very professional from the moment they arrived. I appreciate everything they done. Thank you. Would highly recommend these guys.
Very efficient service - ChrisV and MaxP were friendly and competent. The sofa we returned was sent back better wrapped than when delivered! And they left the new sofa in very good order
Very helpful and communicative regarding the delivery time. Pete, Mason and Darren were professional and efficient.
Sonny and Chris were really friendly and professional, called ahead, were prompt and made the delivery a positive experience ;)
Lumear and claudiu were polite,courtious and very professional.They wasted no time and got on with their job.Great service. Regards Ian howwood.
Declan, Chris and Jay were professional, friendly and great. They even moved my old couch to a different part of the house without a problem. Highly recomended
Lumear and Will did a fantastic job with my sofa delivery, good communication and service!
Sonny and Chris were Brilliant😁kept us informed of eta, extremely polite and obliging. An all round professional experience.Well Done😀😀
Pete and Max were so good. Don’t really write reviews but this team were so polite, fast and amazingly fit a huge bed through a very small small stair case and hallway! Thanks so much Pete and Max!
Lumear and Perry were great. They had a very long day due to traffic problems and we were the last drop. Helped me move the old furniture, brought in the new sofas and unpacked them, also removed the packaging. Cheerful and efficient throughout. Thanks for your great service!
The delivery guys were great. Was kept informed along the way. Unfortunately the wrong size mattress delivered through no fault of their own. They made calls and hopefully correct mattress will be delivered soon
Damage to the flooring with no response back from the company!!!!
Helpful and informative
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.