Empire Delivery

4.948897795591182 out of 5 stars
4.9
Excellent998 reviews

TrustScore

4.9
4.948897795591182 out of 5 stars
Excellent
5 out of 5 stars
970
4 out of 5 stars
19
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
998 reviews in total

Review summary

Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Highly Recommended

Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Old school delivery company

Had a mattress collected by Chris Mason and his team, excellent communication throughout giving a 3 hour timeslot and up...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great communication

Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a very reliable, efficient service.

This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more

0
0
🔥 High engagement

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dave garrett
dave garrett
1 reviews
about 1 year ago
5 out of 5 stars

Excellent comms Excellent Delivery !!

Excellent comms Excellent Delivery !!

Helpful?
maria lewis
maria lewis
1 reviews
about 1 year ago
5 out of 5 stars

Excellent delivery service received

We had 2 chesterfields delivered by Empire Delivery. The company were very professional from start to finish in arranging delivery. A big thank you to Chris and Lumear who were very friendly and delivered our settees with great care and problem free.

Helpful?
Mrs J Murphy
Mrs J Murphy
1 reviews
about 1 year ago
5 out of 5 stars

Drivers were professional

Drivers were professional, efficient and friendly, a credit to their company.

Helpful?
Alex Bailey
Alex Bailey
1 reviews
about 1 year ago
5 out of 5 stars

Excellent service

Excellent service! Claudio and Lumear delivered a Cozmo boxed sofa for me today. They were both lovely chaps; polite, friendly, and quickly and expertly put the sofa together. They took away all the packaging too. Would definitely recommend!

Helpful?
Helen B
Helen B
1 reviews
about 1 year ago
5 out of 5 stars

Vince and Claudius - great!

Vince and Claudius were extremely helpful and polite and sorted my problem without fuss

Helpful?
Robbo
Robbo
1 reviews
about 1 year ago
5 out of 5 stars

Fabulous delivery company

Fabulous delivery company. Great communication; to arrange delivery date, to advise of timeslot and to advise they were 20 minutes away. Very friendly and helpful drivers who had clearly taken good care of my new furniture.

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customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Delivery went smoothly

Delivery went smoothly, no issues, communication is effective and good customer service

Helpful?
Linda
Linda
1 reviews
about 1 year ago
5 out of 5 stars

Good communication during process of…

Good communication during process of ordering and delivery. Sofas are just lovely, very pleased with the style and quality. Delivery experience was excellent. Kept us informed of exact time of delivery. Very helpful and friendly delivery staff. Excellent all round.

Helpful?
mike e
mike e
1 reviews
about 1 year ago
5 out of 5 stars

Brilliant helpful delivery chaps and…

Brilliant helpful delivery chaps and packed well. Huge Cosmo fan .

Helpful?
about 1 year ago
5 out of 5 stars

Absolutely first class

Absolutely first class, helpful and friendly service.. brilliant

Helpful?
J Garcia
J Garcia
1 reviews
about 1 year ago
5 out of 5 stars

Chris and Lumear are really…

Chris and Lumear are really professional and efficient. I will definitely used them again

Helpful?
PENSIONER
PENSIONER
1 reviews
about 1 year ago
5 out of 5 stars

No effort required on our side

We were kept informed from start to finish. The delivery was on time and efficient. Claudici and Vince are experts and got the sofa in with miminmum fuss. They were friendly and took the rubbish away with them.

Helpful?
Iola Gandy
Iola Gandy
1 reviews
about 1 year ago
5 out of 5 stars

Great team very helpful 10/10 to Alex…

Great team very helpful 10/10 to Alex and Derran.

Helpful?
Pawel
Pawel
1 reviews
about 1 year ago
5 out of 5 stars

Great and very good experience.

Great and very good experience.

Helpful?
about 1 year ago
5 out of 5 stars

Efficient service provided by two great…

Efficient service provided by two great guys, Pete and Lumear- Thanks

Helpful?
Russell James
Russell James
1 reviews
about 1 year ago
5 out of 5 stars

Impressive and professional…

What an impressive and professional service. Both Lamear and Pete were courteous, friendly and very professional. My sofa wouldn’t fit so had to be disassembled and reassembled in my living room. It couldn’t have gone smoother. The sofa was in and reassembled quickly with no mess and no fuss. I can’t rate these guys highly enough! Very happy with the service indeed!

Helpful?
Mike
Mike
1 reviews
about 1 year ago
5 out of 5 stars

Excellent delivery

Lumear and Pete delivered our sofa and our footstool and were excellent. Very professional delivery service, unpacked everything and checked it was all fine before they left. Would highly recommend.

Helpful?
Felix53
Felix53
1 reviews
about 1 year ago
5 out of 5 stars

Declan & Ang took care of my property

Declan & Ang took care not to knock any door frames in or out, and were polite & friendly.

Helpful?
Mr H
Mr H
1 reviews
about 1 year ago
5 out of 5 stars

Pete & Lumear were brilliant

Pete & Lumear were brilliant. On time tidy and helpful.

Helpful?
Rachel Tout
Rachel Tout
1 reviews
about 1 year ago
5 out of 5 stars

Pete and Lumear delivery men

Pete and Lumear were amazing when they delivered my sofa today. Polite, professional and arrived exactly when they said they would.

Helpful?

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