Element Vape

I did not receive my order and I didn’t get my money back upon the failed delivery.

Having my product is key from buying through your organization. Easy to order, fast shipping and follow through. Highly recommend.

I paced an order on 2/4 today is 2/18 and I still haven’t recieved my order.

Placed my order 13 days ago and it still hasn't even got a shipping label.

Place the order over 10 days ago and it’s still not here There’s no updated information on the shipping. It’s ridiculous. Delivery says up to seven days and that’s it. I ordered from the same country maybe a different state but same country so it shouldn’t take that long it’s disappointing.

Despite the upfront and welcome caution that goods delivered to the US Midwest might be delayed, Elemental Vape has been nothing but fast, timely, and simply the best selection I've seen!

I was able to find what I was looking for. Price was great too. Plenty of selections

Placed my order as I would with any other online store. Package was never delivered, mail carrier held it at the post office, never notified me of its arrival, and returned to sender. Upon contacting Element Vape, I’m told someone will be in touch about my refund (it can’t be resent due to some recent law changes). The email had a link to their policy for return to sender packages, which states I’ll be charged a $14 restocking fee on my $28.99 item. Also they’d be withholding the shipping fees ($8) and adult signature fee ($7). So coincidentally I’m being charged $29 for the $28.99 item that I never had the chance to sign for.

Great selection, prices were good and it shipped in a timely manner. Quality machine and arrived well packaged.

Very very slow shipping

You offered me fast shipping and I was told it would arrive within 2-5 shipping days so I payed the extra 8 dollars so that I would get it in time for my vacation and it never arrived and still hasn’t! I emailed you asking for you to refund the eight dollars for shipping and you said you can’t refund shipping and it’s not guaranteed so it shouldn’t be offered if it’s not guaranteed!! I would’ve never paid the eight dollars. You could atleast give me a credit

Avoid this company. I made a purchase. They attempted a signature required delivery with zero notice. Delivery failed. Package went back to original destination. So I ordered from another vendor. Received that order promptly. Element’s shitty carrier tried a 2nd delivery attempt 3 weeks later which failed again because no notice of delivery. They kept a significant portion of my return for shipping and signature fee. Will never use them again!!

Don't order from them, they charged me for delivery and said there was an option to opt out of $25. There was no option to opt out.

I enjoyed the ease of access and being able to find items needed. I liked that it gave me the full costs before I actually paid - to demonstrate transparency.

Had everything in stock, delivery was kind of slow guessing because it was free.

Ordered last month & was being patient since I saw reviews said the shipping took a long time. After I realized I had been home every day except one Saturday evening with no delivery attempts, I FINALLY found I'd been called by an anonymous personal cell number. Someone left me a phone message on Feb 6, saying they had my stuff & wanted to plan delivery. Again, no one tried delivering before that point. I just had a random anonymous call, which I ignored as everyone ignores. I called back & he said he'd sent it back. I am in the process of making sure I get a refund & will never use them again.

I use this site all the time for my vape needs and they are always very fast to ship..

Delivery was so fast not what I expected

It was easy to order. Shipping was fast and product is wonderful.

Order processing and delivery is WAY to long. I placed the order and waited.... and waited for the tracking number to update. After 7 days there is still no information. I sent a couple of emails but received no response. Order placed on 2-2-25. As of today, 2-9-25 I still do not have a delivery time.