EL
Element Vape
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Placed my order as I would with any…
Placed my order as I would with any other online store. Package was never delivered, mail carrier held it at the post office, never notified me of its arrival, and returned to sender. Upon contacting Element Vape, I’m told someone will be in touch about my refund (it can’t be resent due to some recent law changes). The email had a link to their policy for return to sender packages, which states I’ll be charged a $14 restocking fee on my $28.99 item. Also they’d be withholding the shipping fees ($8) and adult signature fee ($7). So coincidentally I’m being charged $29 for the $28.99 item that I never had the chance to sign for.