EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom. Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
EF Educational Tours receives high praise for its well-organized trips and exceptional tour guides, with many reviewers highlighting the enriching experiences their children had during various tours. Customers frequently commend the professionalism and knowledge of the guides, noting their ability to engage both students and adults effectively.
However, some negative feedback emerges regarding specific trips, particularly concerning issues with accommodations and unexpected delays, such as a child spending 24 hours in an airport due to flight issues. Additionally, there are complaints about unclear charges and refund processes, particularly related to cruise experiences. Overall, while many people celebrate the quality of the tours and the support provided, concerns about logistics and customer service persist.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,060 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.4 | 271 |
| Jul 25 | 4.4 | 729 |
| Aug 25 | 4.3 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Our tour guide made all the difference”
“Greece trip -buyer beware”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.1 out of 5 (fair) | 3.5 out of 5 (good) | — | 1,060 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.4 out of 5 (fair) | — | −1% | 1,014 |
Bottom line: EF Educational Tours is #5 of 5 on overall rating in this group. On delivery, Audley Travel scores higher (5.0 vs 3.5).
500 reviews of EF Educational Tours. Filter by what matters to you.
Overall the experience was good, but not without some bumps along the way. The itinerary was changed due to a transportation strike so one of the places we were planning to visit was removed. Extremely long days and late check ins to hotels was not expected.
Everyone involved in our trip was fantastic! Mihu, the tour director was professional, Friendly, and easy to work with. All the bus drivers, restaurants, and local guides were great! This trip went as well as we could hope for!
My son loved the additional excursions like the alchemy lab, salt mines, paddleboating through Prague, and the riverboat tour.
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Well organized. Timely. Great activities, landmarks visited. Enjoyed some down time too. My son said hotels were nice, clean, safe. Guide was well prepared. Especially enjoyed tea service, shrine visits, and karaoke was a fun touch!
Planned activities were so fun! Whitewater rafting, surfing, ziplining just to name a few. The tour guide was amazing as well. Sent a detailed text each night with activities for the next day.
Wonderful experience. Planned out perfectly. So many activities. Pics are absolutely amazing. She loved everything about it from the food to the entertainment.
The representative was unfair and unreliable, changed plans and was very disrespectful to the teachers/chaperones.
So many different experiences were scheduled to show the beauty and diversity of the country. The tour guides Walter and Joseph were absolutely fantastic. Their passion for their country shone through. Loved every minute of our Costa Rica tour!
Andrea was a very knowledgeable tour guide. She had a very positive attitude. I learned so much from her and the places we visited.
Ian was absolute the best tour guide ever. All the speakers for each country was above par. The only complaints were: - the a/c went out in the bust while the temp was above 90 degrees outside and higher inside traveling 2.5 hrs with no backup - the bus hydrologic system was down which put the kids in jeopardy driving because knowing about automobiles could have been an unfortunate situation going up/down hills - the restaurants EF choose for the students were the same food… meatballs, stews and gravy… try to plan different cuisines.
My recent 10-day EF Tours trip through some of Europe’s most iconic cities, London, Paris, Milan, Florence, and Rome, was an unforgettable experience filled with culture, history, and breathtaking landmarks. The itinerary featured an impressive lineup of must-see destinations, including Buckingham Palace, Parliament Square, the Arc de Triomphe, Les Invalides, the Louvre, San Miniato al Monte, the Sistine Chapel, St. Peter’s Basilica, the Colosseum, and the Roman Forum. These stops delivered on expectations, offering rich historical context and stunning visuals. The EF Tour guides were exceptional, knowledgeable, enthusiastic, and organized, making each location come alive with stories and context. I'd give them a solid 4.5 out of 5 stars. The only downside was the occasional overemphasis on shopping excursions, which could have been better spent exploring additional cultural or historical sites. On the downside, the food throughout the trip was average at best. While there were occasional highlights, most meals felt generic or tourist-focused, or bland and flavorless, 3 out of 5 stars. Likewise, the hotels left much to be desired, offering the basics but lacking comfort and amenities, 2 out of 5 stars. In summary, EF Tours delivered a well-paced and culturally rich itinerary, with standout tour guides and memorable landmarks. With improvements to accommodations and a better balance between shopping and sightseeing, it could have been a five-star experience.
The trip was amazing! The sights, the guide, the food, really everything. The only downside was the flights -- there were very long layovers (5+ hours) and the flight back was cancelled and we had to arrange a charter bus to get our kids home. The actual trip was wonderful but EF needs to work on the transportation.
Our tour guide was Awesome, they did an excellent job. He made everything so easy and fun. All the locations we went to were perfect.
Benedict (Benny) and our drivers Pavel and Radik (and maybe another Pavel?) all were absolutely amazing. Benny with his efforts to maximize our time and experiences to more than just photo opportunities, and giving us very special memories that we will NEVER forget. His additional efforts to go above and beyond for my son, another student, and a parent traveler that all had birthdays while on tour. He made it all special. Impromptu swimming, free time recommendations and communications - it was all excellent. The drivers getting us there while trying to wrangle a solution to our busted bus and the AC that didn't work, or the heat that was stuck on overheating everyone. These guys teamed up and used their connections to give us the best experience they could. I wanted to knock stars off the rating over the bus issues as we did miss out on time in places as a result, but I couldn't because these folks made the trip so dang amazing. I did not want their contributions to be tainted.
It was a busy, fun filled adventure. While I dont mind busy, I wish we would have spent more time at some locations. We often spent a few hours getting somewhere to only have 30 minutes to zip through and barely see anything. Weather should be a consideration. We were poured on at one location, making the excursion a waste of everyone's time, when we could have applied that time to an indoor aquarium later that day that we barely were able to make it through before we had to leave. We were more interested in that, paid our own pocket money and had to run through it vs an outdoor castle that we got completely soaking wet and don't even know what it was or why we were there bc it was so rushed. Slow down when weather conflicts and combine items for a more enjoyable experience. The hotels were good, food was good. The airlines wouldn't let anyone sit together, which is a big deal on a 14 hour flight. I would like to see a way to check in ahead to prevent that. We had to check in as a group at the airport and were assigned all the leftover middle seats. The kids wanted to sit together and a few parents were with disabled children and the airline refused to accommodate for our needs. It would be nice to have ability to check in ahead, pick our seats and avoid that. A 14 hour flight is a big deal for anyone, much less when you can't even sit next to your child. Especially one with special needs. That doesnt seem like a lot to ask, but American Airlines wouldn't budge and were downright rude about asking. Appreciate the guide, local guides and having everything planned out. Overall, it was a great trip and loved the experience. I would love to go on another EF Tours if it weren't so expensive.
This was the best and easiest decision I made. I was nervous about my daughter going over seas especially with how things are around the world. When I tell you EFS made everything secure and eased any fears. My daughter had the best time, said it was informative and and experience she'll never forget. The only thing she had to say was on some of the tours the tour guides talked way too fast to even learn anything so she would have appreciated them slowing down but she understood time restraints. Other than that the locations and hotels were all top tier and she would definitely use EFS again!! Thank you from the bottom of my heart for everything you guys do. She turned 18 in the country of Spain which is something she'll never forget!!!
organized and strong EF guide
EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom. Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
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