EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
EF Educational Tours has a positive customer experience.
EF Educational Tours receives high praise for its well-organized trips and exceptional tour guides, with many reviewers highlighting the enriching experiences their children had during various tours. Customers frequently commend the professionalism and knowledge of the guides, noting their ability to engage both students and adults effectively.
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However, some negative feedback emerges regarding specific trips, particularly concerning issues with accommodations and unexpected delays, such as a child spending 24 hours in an airport due to flight issues. Additionally, there are complaints about unclear charges and refund processes, particularly related to cruise experiences. Overall, while many people celebrate the quality of the tours and the support provided, concerns about logistics and customer service persist.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,060
100%
● Medium
4.4 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.4
271
Jul 25
4.4
729
Aug 25
4.3
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 424 positive reviews
Helpful support11%
46 mentions
Customer service7%
30 mentions
Easy to use7%
30 mentions
Fast & efficient4%
16 mentions
“Our tour guide made all the difference”
On “Helpful support” · Aug 29, 2025
Top complaintsof 39 negative reviews
Pricing31%
12 mentions
Payment issues26%
10 mentions
Refund15%
6 mentions
Cancellation10%
4 mentions
“Greece trip -buyer beware”
On “Pricing” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
We are truly grateful for the kindness, support and guidance before, during and after the trip. It was our first ever. The experiences my daughter had during this trip will stay with her. It was a great experience. The people were awesome!
Shirley on the EF Peru Tour was phenomenal. She was outgoing and her love for her country was evident from the start. She set the tone upon meeting us at the airport in Lima and it continued through the whole trip until she dropped us back off at the airport. We saw numerous historical sites; Machu Picchu was the highlight of the trip where we spend almost 3 hours touring the site. Highly recommend this high school tour for anyone considering this.
This was a fantastic trip, all around. I have taken several groups of students on EF trips to diverse places beyond Europe, and this was definitely one of the best trips. The tour directors were each different but fantastic. They were also exceptional in ensuring travelers with allergy or dietary needs were well taken care of. I was nervous because all of the meals on this trip are pre-planned and included, but it worked out fantastically and allowed us to maximize our time (instead of time lost looking for places to eat lunch). The activities and pacing were well balanced. I do recommend adding the extension days because it gives the trip more value with the days lost to traveling between the countries. We did add them, and it was well worth it. I also recommend doing all of the add-on activities, especially the organic farm. That was one of favorite experiences of the entire trip. I could not be more pleased with our experience. The students were most excited about Thailand (prior to the trip), and they came back equally enthusiastic about Cambodia and Vietnam. EF already does trips to Vietnam (on its own) and I hope they start the same for Cambodia. Related to safety, we felt very safe everywhere we went on this trip, much more safe than when I've taken students to Europe, in fact.
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Phenomenal tour. Went with my daughter and I can’t even explain the value for the $. I would trust our group leader to take my child on her own. They were simply an incredible find!
Amazing trip to South Africa! As good as we hoped for and even better. Wonderful tour director that stayed with us the entire trip from Johannesburg to Cape Town. Thank you Roland! Sharing Your knowledge of your beautiful country made our trip even more memorable. .
My students and I had an AMAZING trip to London, Paris, Rome, and Pompeii! This trip was an exceptional introduction to three major cities in Europe, as well as one of the kind and out of the way sights that we would have never known to go see, all thanks to EF and our tour director.
Our tour guide made all the difference! She was professional, knowledgeable, resourceful and approachable. She did well engaging both students and adult travelers, and was able to create cohesion between groups from New York and Oregon. The backdrop of New Zealand and Australia was stunning, and the depth and breadth of excursions left you sated and wanting more. Whether we were exploring Hobbiton, enjoying a traditional Haka and feast, touring the Sydney Opera House, or snorkeling the Great Barrier Reef, past and present were woven into a relevant tapestry that was poignant, touching, and life changing.
I have felt that through the entire process of planning and launch of our trip, I was provided with support, guidance, and suggestions to make this an amazing learning experience for our students!
My contacts and support team at EFT went above and beyond to always offer kind and genuine support. I always felt that someone was looking after us and ready to provide help when I needed it.
From the moment we signed up for our trip to Japan, we felt excited and supported. We didn't have to worry about a single thing during out trip, aside from just enjoying ourselves. The staff was with us the entire trip and we were sad to head home at the end. I can't imagine travelling with young children any other way. A++ experience and we will absolutely be doing another trip with EF. My daughter and I enjoyed a trip of a lifetime and I am a firm believer that it's because of the amazing staff at EF that it was an extra special experience. Having someone with you who knows the area and knows proper etiquette and language makes all the difference. We were able to learn about history, food, culture, language and even a little origami. Moe was out guide from EF and she is a true gem. Thank you EF for such an amazing experience.
Everyone was great to work with, and so kind. I always felt supported and knew what I needed to make this a successful trip for everyone. We had an amazing trip and got to do SO MANY THINGS! I would highly recommend this trip and EF to everyone.
EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.