Dyers RV Parts and Accessories reviews & trust report
Dyers RV Parts and Accessories is a family-owned and operated retailer specializing in a wide range of RV parts, accessories, and supplies. With over 22 years of experience in the industry, the company aims to provide quality products at competitive prices, catering to both seasoned RV enthusiasts and newcomers. Customers can find essential items for their camping adventures, including electrical components, glamping essentials, and protective gear for RV maintenance.
The company focuses on delivering fast, professional customer service and offers a straightforward online shopping experience at www.dyersonline.com. Dyers RV Parts and Accessories is committed to ensuring customer satisfaction with a 30-day return policy and flat-rate shipping on all orders, making it a trusted source for RV owners looking to enhance their outdoor experience.
Dyers RV Parts and Accessories has a positive customer experience.
Dyers RV Parts and Accessories generally receives positive feedback for its fast shipping and great customer service. Many customers appreciate the prompt delivery of parts, often arriving earlier than expected, and commend the helpfulness of the support staff, particularly in resolving issues with orders.
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However, several reviewers express frustration regarding stock availability, with complaints about receiving incorrect items or having orders canceled due to items being out of stock despite initial confirmations. Some customers report poor experiences with customer service, citing long delays and unfulfilled orders. While the company excels in speed and pricing, the inconsistency in order fulfillment and stock management remains a significant concern. Overall, the sentiment leans towards positive, but there are notable areas for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
101
100%
● Low
4.5 / 5 overall
=
101 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
4.5
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
1.0
1
Mar 25
—
0
Apr 25
—
0
May 25
1.0
1
Jun 25
—
0
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
Top praiseof 86 positive reviews
Delivery57%
49 mentions
Fast & efficient47%
40 mentions
Prices & value35%
30 mentions
Customer service29%
25 mentions
“Extremely prompt service and delivery of a part”
On “Delivery” · Feb 20, 2024
Top complaintsof 11 negative reviews
Shipping45%
5 mentions
Cancellation27%
3 mentions
Defective product18%
2 mentions
Refund18%
2 mentions
“SO they claim to have something in stock, in my case a Dometic A/C, with a 5–7-day shipping window”
On “Shipping” · May 19, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
I placed an order for a patio carpet after confirmation it was in stock. The next day I received an email informing me my order was cancelled because the carpet was no longer in stock. My time is valuable to me and I don’t need to be run around. I gave Dyers a shot at my business and they blew it.
Ordered a microwave for our RV. It arrived promptly, and was easily installed in the built-in cabinet. We are very pleased with our purchase. Drake Moreno
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Top of line support, from your employees, they searched on a 2003 trim piece for a refrigerator and came through with the piece in two days.Thanks dyer.
Customer Service was a good experience. However I should have not needed to have contacted them if they were proactive. I ordered a part on line and waited 10 days for a confirmation of delivery. When I contacted them they did look it up for a 4-5 week back order. In my opinion they need to be more proactive on contacting if orders are going to be delayed.
ordered several parts. 1 was dead on arrival. refused to replace it, made me call the manufacturer (coleman).
We would never do that to one of our customers....
Dyers RV Parts and Accessories is a family-owned and operated retailer specializing in a wide range of RV parts, accessories, and supplies. With over 22 years of experience in the industry, the company aims to provide quality products at competitive prices, catering to both seasoned RV enthusiasts and newcomers. Customers can find essential items for their camping adventures, including electrical components, glamping essentials, and protective gear for RV maintenance.
The company focuses on delivering fast, professional customer service and offers a straightforward online shopping experience at www.dyersonline.com. Dyers RV Parts and Accessories is committed to ensuring customer satisfaction with a 30-day return policy and flat-rate shipping on all orders, making it a trusted source for RV owners looking to enhance their outdoor experience.