Dentaprime UK Dental Implant Clinic
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Pure con!
I spent so much time reading all the negative reviews about dentaprime but kept thinking no my experience is going great, the staff have all been amazing, accommodating and supportive. I was so wrong! The minute THEY mess up, ignore 7 phone calls in a day, pretend emails have been "misplaced", let me travel 5 hours to london with my children in the car to attend and appointment i was told was a 15 minute consultation but turned out to be a 100 minute appointment that I could NOT agree to at 3.20pm when I had to travel 5 hours back, I then get told they will charge me £300 for missing the appointment!! £300! I did NOT miss it i was there but couldn't do the appointment and they knew it! They knew i had tried and tried and tried but still want to charge me and now they refuse to carry on my treatment until I pay £300 that I do not have!! Now they completely ignore me so no my experience is no longer a good experience and everybody else was right!! EDIT AFTER DENTAPRIME RESPONDED There has been absolutely NO resolution of my recent complaint PLEASE do not believe their response is genuine as I have tried to make multiple contacts with dentaprime and so far nothing! Not a single response or form of communication from them. The email address they put in their response isnt even a real email address!! Nobody is responding to my complaint and nobody is trying to sort this problem so far. I highly doubt it will be resolved as the problem is dentaprimes not mine. I will update everybody if I actually get a reply from them and they fix this issue they have caused.