Dentaprime UK Dental Implant Clinic Reviews

Thank you for this good service and thank you to Alice.

Thank you to Dr Soroush for this amazing 👏 dental experience ❤️

At the moment I have only paid deposit and not even got to the clinic for my consultation on 2 implants. I hope and pray the outcome is far better than the customer service. I'm certified blind. My carer had filled in the medical question. I've received email saying its nor been completed so I rang and asked, I was assured there was a computer error and they have 100% received it. Later to be called again my somebody different they haven't received it. Basically this has happened again twice in total. So obviously at the moment I'm very concerned as the customer service doesn't have any communication. I've already paid £100 deposit. Still waiting on latest news to see if they have my medical questionnaire. Not good.

Dr Ivan was great, thank you Dentaprime!

Thank you to Dr Ana Gomes for such amazing treatment, well worth it!

Thank you to Dr Andreea Princea she is the best in the world and has angel hands ✋️

Great experience and very professional doctors.

Thank you for everything It’s been a long journey, extremely happy not only have I got a great smile back but also my confidence. Thank you Dentaprime

Over the last 18 months I’ve had two PMMA upper bridges that have completely disintegrated in my jaw.Ive questioned Dentaprime about the stability and material of their dentures but my only answer was it’s the patients fault either biting too hard or grinding of teeth. So be aware of their poor quality PMMA dentures. So now you’re suggesting I should have an upgrade for another 5k but the last PMMA dentures didn’t last for 6 months and cost 1.2k.Its obviously poor quality material you’re using on the PMMA bridges.If as stated the PMMA should last 3 to 5 years why don’t you give a guarantee for 1 year?

Thank you Dentaprome, top shelves service.

Thank you to Dr Ana Gomes for my beautiful smile.

Thank 😊 so much Dentaprime

Doctors and team members are very concerned they make sure that we are safe and okay ..

Brilliant service

Great team and good doctors

Thank you to the all team of Dentaprime, you are the best 👌

As most people would, I shopped around for pricing for dental implants. I contacted Dentaprime on Monday 16th and the pricing, location, and person on the phone was great. I checked their refund policy in several places and was happy to pay the £99 consultation cost and organised a consultation for Tuesday the 24th. I shortly read the reviews on here about other people's experience and decided not to pursue my consultation within a few hours of initially setting the consultation (still on the 16th) via email. We spoke on the phone on the 17th (day after) also, and there was a confusion as to when I booked the consultation and that I would be "wasting £99" - which was clarified when I mentioned I cancelled within 3 hours of booking the consultation and it's still in line with the policy and my consumer rights. Again, the person on the phone was very polite. I received a generic email a few days later along the lines of "you will be notified when the refund is processed" but that's not good enough. There's no open window into returning someone's money. *Update 1 as of the 25th*: I called them today to ask very politely for a window for the refund and jokingly asked "is it 3 days, 5 days, or even 5 weeks?" to which the immediate response was "we can refund it in 5 weeks if you like". The tone of the conversation was changed by their staff and I was told to ring back and "type option 1". The audio was cutting out and so I could not make out what was being asked but I replied "oh select option 1?" to which he replied "yes, same thing". Just to reiterate, the tone of the conversation was changed in a negative manner and not by me. The person on the patient line said it could take 3 weeks in totality (i.e. another 2 weeks in my case). In fairness the person on the patient line was very polite. I have all of this recorded if required for review.

Thank you to Dr Siddiq Ahmed for the final stage of my implant. Thank you to the all team of Dentaprime.

Especially thank you to Dr Khan. I really felt I was in skilled hands. All of the team at Dentaprime are top class & make the dental experience as positive and upbeat as it could ever be. And that’s all before i get to look at my new teeth!

Amazing from start to finish!