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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Bartlomiej
Bartlomiej
1 reviews
over 1 year ago
5 out of 5 stars

Thank you I am very happy 😊 for my…

Thank you I am very happy 😊 for my treatment with Dentaprime.

Helpful?
Sabine Tot
Sabine Tot
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to Dr Zellemi and the all…

Thank you to Dr Zellemi and the all team of Dentaprime.

Helpful?
Karl Towner
Karl Towner
1 reviews
over 1 year ago
5 out of 5 stars

Great experience all round :)

Great experience all round :)

Helpful?
Richard Pugh
Richard Pugh
1 reviews
over 1 year ago
5 out of 5 stars

Very good and quick today

Very good and quick today. Fantastic team and thank to Alice.

Helpful?
Luke Chinnery
Luke Chinnery
1 reviews
over 1 year ago
5 out of 5 stars

Fantastic team very helpful with…

Fantastic team very helpful with everything

Helpful?
Christophe Lambani
Christophe Lambani
1 reviews
over 1 year ago
5 out of 5 stars

thank you everyone at dentaprime.

thank you everyone at dentaprime.

Helpful?
Paul Swaby
Paul Swaby
1 reviews
over 1 year ago
5 out of 5 stars

Thank you for today

Thank you for today. Great team and very helpful staff.

Helpful?

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Consumer
Consumer
1 reviews
over 1 year ago
5 out of 5 stars

Great

Great. Team

Helpful?
John Horner
John Horner
1 reviews
over 1 year ago
5 out of 5 stars

Great team and I am very happy for my…

Great team and I am very happy for my Smile 😊

Helpful?
Nicolas
Nicolas
1 reviews
over 1 year ago
5 out of 5 stars

Everything was amazing

Everything was amazing, Callum, James, Karimah and Alice were great! Thanks so much!

Helpful?
Consumer
Consumer
1 reviews
over 1 year ago
5 out of 5 stars

Fantastic team and thanks for…

Fantastic team and thanks for everything Dentaprime.

Helpful?
Alan Benjamin
Alan Benjamin
1 reviews
over 1 year ago
5 out of 5 stars

Fantastic team and thanks to Alice.

Fantastic team and thanks to Alice.

Helpful?
mikastrauk Michael whitbrook
mikastrauk Michael whitbrook
1 reviews
over 1 year ago
5 out of 5 stars

Straight to the point

Straight to the point: I'm currently 8 days away from fitting of my final teeth and cannot fault Dentaprime one bit. 19 k i was quoted by a local dentist . Dentaprime more than halved that for a start. The only bad reviews i can see really (google) are people that have had to cancel appointments. I had to cancel my first consultation after i couldn't make it . No way did i expect a refund and so i paid another £100 for a new appointment which was deducted from my final payment as promised I had 2 options regarding upper denture prices (1) spend 5k and get cheaper quality teeth OR (2) pay 3k more and get Zirconia ( better quality than my local dentist offered for the 19k THEY quoted) I took my lodger into the consultation room for her opinion on my options which contradicts one of the bad reviews about not allowing others to attend More to the point ,this is not just an immaculate dentist, its a very well oiled machine first and foremost The only niggle i can think of is trying to communicate by telephone sometimes. However there is a Wattsap number that you just simply type in your query to get a pretty quick response . I run a small business and the only poor review i received was about me not quoting a job when i should have done My point being is i did not carry out any work for them . Hence how can someone leave a bad review when they have not had any actual treatment by DP ????? I would imagine that for Dentaprime to keep costs down must run a very tight ship and cannot afford people missing appointments for a start whatever the reason. They're not perfect , no one is . The quality of service and the end product must surely speak for itself............ A+++++++

Helpful?
Mark Creamer
Mark Creamer
1 reviews
over 1 year ago
1 out of 5 stars

I was totally misled they promised no…

I was totally misled they promised no more than 9000 pounds, then it jumped to 19 000! £’s that is. Then they refused to give me a copy of my X-ray until the 30 day deadline! How awful is that!!!!!!

Helpful?
Jim Lancaster
Jim Lancaster
1 reviews
over 1 year ago
1 out of 5 stars

Everything appears top notch when you…

Everything appears top notch when you first visit and speak to them!! Problem is they give you a price but what they don't tell you is that if anything goes wrong with your implants?? They will attempt to charge you again to put it right again!!. Point being whatever price they quote you it could very possibly turn out to be far more expensive than you first thought?? And indeed more expensive than other quotes you have received. Go somewhere else where they tell the truth about warranties and or guarantees. " Don't be fooled by the professional manner in which they conduct themselves!!. My bad experience was in 2023 now I am with a better company with honest and clear warranties in place

Helpful?
Consumer
Consumer
1 reviews
over 1 year ago
5 out of 5 stars

Dr Ana is amazing and so thoughtful and…

Dr Ana is amazing and so thoughtful and gentle, all the staff are friendly, I would recommend Dentaprime to friends xx

Helpful?
Consumer
Consumer
1 reviews
over 1 year ago
5 out of 5 stars

Amazing

Amazing, unbelievable! Wowaa

Helpful?
deg
deg
1 reviews
over 1 year ago
5 out of 5 stars

thank you 😊 for today

thank you 😊 for today

Helpful?
Patrick Killion
Patrick Killion
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to the all team and well…

Thank you to the all team and well worth it journey.

Helpful?
Mark Wood
Mark Wood
1 reviews
over 1 year ago
5 out of 5 stars

Excellent service and very professional…

Excellent service and very professional doctors and thanks to the all team of Dentaprime. I would recommend Dentaprime to anyone.

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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