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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Alan B.
Alan B.
1 reviews
12 months ago
5 out of 5 stars

Very happy with my final placement…

Very happy with my final placement would highly recommend Dentaprime James and Alice are amazing

Helpful?
Rimantas Zylius
Rimantas Zylius
1 reviews
12 months ago
5 out of 5 stars

Amazing service and care

Amazing service and care, highly recommended!

Helpful?
Simon Young
Simon Young
1 reviews
12 months ago
5 out of 5 stars

Very very happy

Very very happy Fantastic care and great result James and Alice are amazing big part of my experience at Dentaprime and keeping me going.

Helpful?
Niall
Niall
1 reviews
12 months ago
5 out of 5 stars

Great experience with good staff

Great experience with good staff

Helpful?
michael sparrow
michael sparrow
1 reviews
12 months ago
5 out of 5 stars

Really happy with my new smile

Really happy with my new smile, I would highly recommend Dentaprime all staff are amazing at there job James and Alice looked after me well see you soon Dentaprime.

Helpful?
David
David
1 reviews
12 months ago
2 out of 5 stars

I'm about to finish my journey with…

I'm about to finish my journey with Dentaprime. The start was OK with the installation of the implants with temp teeth. I had the top done first and a few weeks later the bottoms. About 2 weeks after the bottoms had been done the top teeth split. And about a few days later the bottoms chipped. I spoke on the phone with dentaprime and they said they would see if it could be done under warranty as I had not had them long Then to be told no they were 3 days out of 30days. I then had to pay just short of 500 to have the temp teeth replaced. Its been about a 2 months and now the top are chipped and the bottom split in half. I have my finals in a month but rest assured if I don't get the sub standard temps fixed it will be my fault. I'm very disappointed in the service I have received. Buyer be ware. Let's hope dentaprime in good faith fix these after 2 months in my mouth again. My last appointment for the replacement temps was the 13th of December. It's now the 12th of Feb and they are gone again. Complete substandard materials for the job. I'm very concerned about the quality of materials for my final teeth. Dentaprime please fix this.. its not fair. I will keep this review updated once I know more. It's always possible, and I am a one-off. Update: Unfortunately its the same old story. I have to pay another 200+ if I want it replaced. I now have to go in for final fitment and they will not refit the broken set. So I am no expected to walk around with no bottom teeth for a week or cough up the money. Disappointing but not much I can do. Update 01/03/25 I have had my finals fitted. I did NOT have to walk around with no teeth. The dentist repaired them for me TY TY TY. I will say they look amazing the final result is perfect. The saving grace in all this was the last dentist to work on my teeth. I wish I could remember his name so I can mention him here. He was very very professional and attentive. He listened to my worries and address any issues without question. I had to see him for the last 2 visits and his advise on the changes to make to the teeth were bang on. The finals are brand new and I have been assured they will last. I was also given a mouth guard (finally). I'm changing my rating as the last bit of this journey has been much better. Thank you dentaprime for a great final result. Perhaps the relationship isn't that broken. :) Update: 13/3/25 13 Days later and the PMMA on the top teeth have cracked already. I've not eating anything hard and wear the mouth guard dentaprime gave me. This is such a bad system I am so disappointed. I've had to miss work loads for all the issues I've had to the point my work is threatening me with disiplnary action. The one wood thing is it's under warranty now. I'll keep this review updating. Lower my score again.

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sam kielthy
sam kielthy
1 reviews
12 months ago
5 out of 5 stars

Both amazing really welcoming

Both amazing really welcoming

Helpful?

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Andre Pierre georges
Andre Pierre georges
1 reviews
12 months ago
5 out of 5 stars

Thank you very much Doctor Ivan for my…

Thank you very much Doctor Ivan for my beautiful 😍

Helpful?
Anthony Culpan
Anthony Culpan
1 reviews
12 months ago
5 out of 5 stars

Great service from James and Alice

Great service from James and Alice

Helpful?
Adesina Ladipo
Adesina Ladipo
1 reviews
12 months ago
5 out of 5 stars

Thank you for today as always great…

Thank you for today as always great customer ❤️ service and thank to Dr Pental for my beautiful 😍 smile.

Helpful?
mick kirby
mick kirby
1 reviews
12 months ago
5 out of 5 stars

Great customer care from james and…

Great customer care from james and Alice excellent at there job nothing is to much trouble for them.

Helpful?
Marlon Meedin
Marlon Meedin
1 reviews
12 months ago
5 out of 5 stars

The appointment went very well

The appointment went very well. Always impressed by the service and politeness of the staff. Fully recommended from my point of view.

Helpful?
Charles mbava
Charles mbava
1 reviews
12 months ago
5 out of 5 stars

Very good and friendly staff

Very good and friendly staff . Very impressed.

Helpful?
Jason
Jason
1 reviews
12 months ago
5 out of 5 stars

Really pleased with my final placement…

Really pleased with my final placement thank you for changing my life after 16 months I have finally got my new smile would highly recommend dentaprime 5 star service from all staff really put a 100 percent in i would like to give a special thank you to Dr katarzyna and also James and Alice thank you see you soon

Helpful?
KB
KB
1 reviews
12 months ago
5 out of 5 stars

Great staff

Great staff, very friendly and helpful

Helpful?
Andrew Webb
Andrew Webb
1 reviews
12 months ago
5 out of 5 stars

A journey to remember.

It's been a journey but well worth every second. I'm now nearly at the end of my journey and so pleased with ever aspect of my treatment. From the front of house staff to the dentists have been exceptionall. I can't recommend dentaprime enough.

Helpful?
Helen McKenzie
Helen McKenzie
1 reviews
12 months ago
5 out of 5 stars

Friendly staff

Friendly staff. Extremely hygienic premises. First class service. James and Alice are amazing!

Helpful?
Keely Jeakins
Keely Jeakins
1 reviews
12 months ago
5 out of 5 stars

Fantastic service

Fantastic service . Was seen very quickly . 5 star service . Very happy

Helpful?
Julie White
Julie White
1 reviews
12 months ago
5 out of 5 stars

All the staff are really friendly

All the staff are really friendly, helpful and professional. They put you at ease. James & Alice are extremely thoughtful? Making the experience a pleasant one. If you are a nervous patient and you have been thinking of having implants, this is the place.

Helpful?
Dee mac
Dee mac
1 reviews
12 months ago
5 out of 5 stars

Back for a check up

Amazing as always Dee karimah Kate and Anna are very entertaining. Always belly laughing when I come to dentaprime. They put patience at ease and forget where they are. Thank you ladies. U ar amazing

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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