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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Mr Rao
Mr Rao
1 reviews
10 months ago
1 out of 5 stars

STRONGLY URGE OTHERS TO DO THEIR RESEARCH AND STAY AWAY FROM DENTAPRIME TRAPS. SAY SOMETHING ELSE AND DO SOMETHING ELSE.

( 2 of 2 ) My response to your reply of my review ; Your reply is just BULLOCKS Problems in communication comes when we listen to reply and NOT to understand. But, I am sure you do understand what I am saying. Your response to my review is saying everything but NOT what I questioned, shows, how HONEST and TRANSPARENT DENTAPRIME is. Nevertheless, I will again come "STRAIGHT" to the point. - CYCTS. Sorry, but your waffling and beating round the bush and NOT answering straight in your reply to my (1 of 2) review. I will say it AGAIN, like I said BEFORE, 4 (four) other implantologists and my personal Dentist conducted detailed diagnostic and did NOT find any Cycts. But your diagnostic says I have 8 Cycts. WHO IS RIGHT, 5 OTHER BRITISH DENTAL PROFESSIONALS OR DENTAPRIME ??? YOU DIDN'T ANSWER THIS, HOW CAN DENTAPRIME SEE 8 CYCTS WHERE AS I HAVE NONE, 5 OTHER IMPLANTOLOGIST/DENTIST COULDN'T SEE EITHER ??? You might be cheap (tell me about it!) but then you ADD on things/treatments which are not needed. This is NOT HONESTY and GOOD PRACTICE. Luckily I INVESTIGATED your dental plan. - SMOKING. Dentaprime have changed approach on Smoking in this response. Atleast in this response Dentaprime is admitting they advise smoking is possible after treatment ( that's because I asked for the transcript of the calls to be published ). Regardless, in REALITY there is A CATCH. Even your Guarantee says clearly that, Guarantee will void if the patient smokes. But, Dentaprime supporting/encouraging people to continue smoking after the treatment, so later Dentaprime have an excuse not to uphold guarantee because clients have been smoking (upon Dentaprime advise) and charge people MORE for aftercare. WHAT more can I say on CLEVERNESS and ETHICS of Dentaprime. - COST. Dentaprime says, "we are committed to clear and honest communication regarding pricing and treatment details". I say, "those who say it, don't do it and those who do it, don't need to say it". WHY WOULD I QUESTION THEN ? THINK! And then, the moment I raise concerns Dentaprime only reply was "file closed". WHO RUNS ? LOL! Dentaprime also says, "different clinics may have varying diagnoses and pricing structures based on their protocols, technology, and treatment approaches". 5 Other Local British Dental Implant Centres that I approached charging £25 - 35K will have low level/FALSE diagnosis and if not equal then better technology and treatment approaches then Dentaprime ??? And all the 5 implantologists COULDN'T FIND ANY CYCTS in diagnosis, BUT DENTAPRIME SAW 5 CYCTS, HOW & WHERE? Not forgetting who's aftercare will be better. Your reply talks about everything else, but the TOPIC. HOW TRANSPARENT, SIMPLE AND STRAIGHT Dentaprime is. - REFUND. In your previous RESPONSE to my review, just for the sake of readers (the Public/Trustpilot) your mentioning REFUND and portraying that you will give me back my deposit and I should contact Dentaprime, but in actual your sending me DM that I will NOT get my refund. How DECEITFUL ! This shows/proves that, in public your different and in actual-personal-dealings your DUPLICITOUS NATURE EVIDENTLY SURFACES - ALSO, In your response you have not mentioned anything regarding WHY Dentaprime staff called and gave me different (HIGHER) prices to the ones I had already agreed during my Dental plan appointment in person ? You advertise something else but in actual it's something else. It's like BAIT-AND SWITCH. So manupilating. Just replying for the sake of it to cover up your NONSENSES. People can read between lines. I URGE Others to do their research and investigate thoroughly, as my findings let down Dentaprime. There are many DOUBTS about Dentaprime and this is coming from a Person who have lived more then half a century of life. In short ; "Dentaprime's blatant exploitation and reckless disregard for patient welfare are appalling. Their fabricated diagnoses and coercive treatment plans are a gross betrayal of trust. It's staggering that they expect patients to blindly accept their 'expertise' despite glaring discrepancies with other professionals. Their price gouging and deceitful refund policies are a shameless cash grab. Dentaprime's corporate dishonesty is matched only by their arrogance in refusing to address legitimate concerns. To potential victims, I warn: Dentaprime's business model seems designed to deceive and exploit. Protect yourself by avoiding them altogether. Their reputation will continue to unravel as more people expose their deceit." PS ; Your response will be EVERYTHING ELSE but the TOPIC, If any

Helpful?
ricky smith
ricky smith
1 reviews
10 months ago
5 out of 5 stars

Always professional and friendly staff…

Always professional and friendly staff every step of the way.

Helpful?
Paul Davidson
Paul Davidson
1 reviews
10 months ago
5 out of 5 stars

Thank you to all the lovely ladies I…

Thank you to all the lovely ladies I came across. Very professional

Helpful?
Consumer
Consumer
1 reviews
10 months ago
5 out of 5 stars

Great people great service so far.

Great people great service so far.

Helpful?
Gholam Bordbar
Gholam Bordbar
1 reviews
10 months ago
5 out of 5 stars

Fantastic team and very good care from…

Fantastic team and very good care from Alice and Krista as always.

Helpful?
helen wood
helen wood
1 reviews
10 months ago
5 out of 5 stars

Thank you very much for my smile

Thank you very much for my smile, it’s been incredible and I’ll recommend Dentaprime to everyone. I just can‘t thank you enough, everyone has been amazing! Dr Taisa was so incredibly with attention to details .. Am so grateful for your incredible service ..,

Helpful?
Andy Tingey
Andy Tingey
1 reviews
10 months ago
5 out of 5 stars

I would like thank everyone at…

I would like thank everyone at Dentaprime, you have been exceptional throughout my journey, 10% professional and I’m so happy that I chose your company. A special thank you to Alice & Karimah, you are both amazing ladies and I wish you a very happy future xxx

Helpful?

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Krzysztof Fijalkowski
Krzysztof Fijalkowski
1 reviews
10 months ago
5 out of 5 stars

Everything is very good as always and…

Everything is very good as always and thank you to Alice and Krista for your constant care.

Helpful?
Paul Tyson
Paul Tyson
1 reviews
10 months ago
5 out of 5 stars

Fantastic people and service at dentaprime

Started my journey last June, had all teeth out and full implants on both jaws due to a degenerative gum disease,priced up 3 options 2 being in Turkey and found dentaprime roughly the same in price, but being in UK was better peace of mind,their quote was also based on an actual face to face consultation so no hidden surprises or extra cost was a worry.you have to pay about 100 pounds for the consultation but it's very thorough with scans etc but is included in treatment price. So once agreed I was initially going for 2 surgical visits,but on first visit the surgeon asked halfway through if I wanted him to do both,apparently I was a model patient and he was cracking on well as I just went with it, injections were painful but rest of procedure nothing scary.so both done same day very uncomfortable for a few hours afterwards with pain and no teeth,injections had numbed my mouth so much I couldn't take pain killers for a few hours afterwards, but once I did fell asleep and woke 6 hours later feeling fine, worth mentioning if you have anything like this done get a nearby hotel you won't be able to travel unless someone else is doing the driving. Went in next day for temporary fittings again a bit painful fitting them but only lasted minutes,came out with a big smile and feeling so much better in myself,so in space of 48 hours went in with missing teeth, rest all loose and very manky as I couldn't clean them properly for years then came out with confidence and no paranoia about talking or smiling 😀. Within a week was eating better although you do have to be careful softer foods are better but within a few weeks steaks etc no problem. Supposed to be 6 months before my finals but work commitments stretched that to 10, had no issues at all in that time with the temporary set,bit of a lisp but who cares I didn't, needed 3 more visits, 1 to do scans and check see how the grafts and pins had settled,1 to do scans for fitting and colour choice etc then final one for fitting, got to say the young Dr called Ivan is a bit of a perfectionist he wants the teeth looking good and fitting well he won't let you go until he and you are happy with your perfect fitting teeth making sure your bite is even all round etc. In all the 6 visits I have to say the staff are all great, couple of characters especially make it a good experience,but they are all very friendly and put you at ease, the building is very very clean, the quality of the work done I certainly cannot fault some do but what business can say they have 100% success, it is after all surgical stuff which can go not to plan in any country, I for one would highly recommend dentaprime for quality and value for money,no need to go to Turkey go to London, pity they haven't got another place in UK a bit more central but getting there although a long day is easy and it's very close to good train and tube links. 10 out of 10 for dentaprime as far as I am concerned they have changed my life and as a manager of people I can again manage with confidence smile and talk without fear of them looking at was once a gappy horrible sight thank you dentaprime Oh and by the way Karimah is for me the star of the workforce, she is on floor 3 and such a happy lively lady who will put a smile on your face, I wasn't nervous but if I had been she would put you at ease with her positive words, brilliant friendly and inspiring lady

Helpful?
Mehmet Soylemez
Mehmet Soylemez
1 reviews
10 months ago
5 out of 5 stars

Very nice people and and very helpful

Very nice people and and very helpful

Helpful?
Gerard Hickey
Gerard Hickey
1 reviews
10 months ago
5 out of 5 stars

Had a few problems but we're sorted

Had a few problems but we're sorted

Helpful?
W T
W T
1 reviews
10 months ago
5 out of 5 stars

Great stuff

Great stuff 😊

Helpful?
tiffany dale
tiffany dale
1 reviews
10 months ago
5 out of 5 stars

Excellent service very professional

Excellent service very professional

Helpful?
Maria Stasnaki
Maria Stasnaki
1 reviews
10 months ago
5 out of 5 stars

Brilliant work

Brilliant work

Helpful?
Steven Ricks
Steven Ricks
1 reviews
10 months ago
5 out of 5 stars

Very good as always.

Very good as always.

Helpful?
Shakeel Ashraf
Shakeel Ashraf
1 reviews
10 months ago
1 out of 5 stars

Do not use dental prime there are…

Do not use dentaprime there are company that misleads its customers with false statements. Also don’t fall for there tricks when there ask for £99 refunded deposit to turn up for appointment because there don’t return the money back if you no longer want to go for the treatment and it’s like taking to a brick wall for refund.

Helpful?
Jose Bastos
Jose Bastos
1 reviews
10 months ago
5 out of 5 stars

tudo beim

tudo beim! obrigado Dentaprime!

Helpful?
Rob Woodger
Rob Woodger
1 reviews
10 months ago
5 out of 5 stars

Very welcoming fantastic service,sorry…

Very welcoming fantastic service,sorry James COYI ⚒️⚒️⚒️⚒️⚒️

Helpful?
Fatoumata  Binta Barry
Fatoumata Binta Barry
1 reviews
10 months ago
5 out of 5 stars

I really appreciate the staff

I really appreciate the staff , they were amazing during my first treatment always there for you with smiling 😃 face . Thank you for each one of you 😘 ❤️

Helpful?
Mark Parris
Mark Parris
1 reviews
10 months ago
5 out of 5 stars

Well looked after.

Well looked after.

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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