delivery.com

2.913 out of 5 stars
2.9
Average1,000 reviews

TrustScore

2.9
2.913 out of 5 stars
Average
5 out of 5 stars
334
4 out of 5 stars
156
3 out of 5 stars
44
2 out of 5 stars
21
1 out of 5 stars
445
1,000 reviews in total

Review summary

delivery.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Non sanno fare il loro lavoro

Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely bad experience

I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great team, first class delivery

What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had 2 large boxes delivered today by DX…

Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from Sout...Read more

0
0
🔥 High engagement

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Filter by rating:
Justin H
Justin H
1 reviews
over 1 year ago
5 out of 5 stars

Labeeqah was very helpful thank you

Labeeqah was very helpful thank you

Helpful?
alle
alle
1 reviews
over 1 year ago
5 out of 5 stars

attentive and knowledgeable people…

attentive and knowledgeable people helped me

Helpful?
Keith Oquendo
Keith Oquendo
1 reviews
over 1 year ago
5 out of 5 stars

As always very good work

As always very good work. Tell them to keep it up.

Helpful?
Chris
Chris
1 reviews
over 1 year ago
5 out of 5 stars

Was quick and helpful with order…

Was quick and helpful with order 37827701

Helpful?
over 1 year ago
5 out of 5 stars

Great Customer Service/ Order Tracking

I called delivery.com to check the status of my order. The customer service associate Matthew was responsive and showed empathy.

Helpful?
SARAH BANBURY
SARAH BANBURY
1 reviews
over 1 year ago
5 out of 5 stars

Liam was amazing

Liam was amazing. Understanding and sorted out the problem immediately. I can always trust Delivery.com to do this but he was so wonderful to deal with.

Helpful?
Jamie Hodge
Jamie Hodge
1 reviews
over 1 year ago
5 out of 5 stars

Great!

I will definitely use this service again! Customer service was helpful and polite and our food came just as fast as I could have gotten it myself!

Helpful?
Aya
Aya
1 reviews
over 1 year ago
5 out of 5 stars

The gentleman I spoke to was very…

The gentleman I spoke to was very helpful on the phone regarding my delivery order while you're staying here at the Econo Lodge near the airport. I will definitely be using the service again in the future.

Helpful?
Travis Brown
Travis Brown
1 reviews
over 1 year ago
5 out of 5 stars

The customer service displayed by your…

The customer service displayed by your associate from your call center was top notch, but the service from your delivery driver was extremely sub par. I feel a 5 dollar credit is mediocre at best for the price of the services you provide compared to the time I've lost dealing with this matter.

Helpful?
Dianne Lauf
Dianne Lauf
1 reviews
over 1 year ago
5 out of 5 stars

Customer Service Support

I have spent time today talking to your folks. My most recent conversation resulted in my issue being fully resolved. Great customer service. Thank you. Dianne Lauf

Helpful?
over 1 year ago
5 out of 5 stars

Uzair Cassiem Was amazing!!!

Uzair Cassiem Was amazing!!!! Thank you:)

Helpful?
over 1 year ago
5 out of 5 stars

Efficient order

This order was done very efficiently.

Helpful?
over 1 year ago
5 out of 5 stars

My order could not be placed because…the location was closed

My order could not be placed because the store was closed and i was refunded immediately and given a $5 credit thank you Grace for your patience in a frustrated customer.

Helpful?
Dani
Dani
1 reviews
over 1 year ago
5 out of 5 stars

Top Notch Service

⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle-free experience! Don't miss out on their fantastic deals - sign up for their email list ASAP! Especially if you’re in a major city! OH can I just mention they offer group orders!!! And let's talk about their exceptional customer service - their reps are beyond amazing. They take the time to explain every detail and ensure your satisfaction and comfort. What more could you ask for? #CustomerServiceExcellence

Helpful?
Renee Foster
Renee Foster
1 reviews
over 1 year ago
4 out of 5 stars

Order was one super burrito short

I ordered two super burritos from taco John’s as well as two drinks. Taco John’s provided me the two drinks and one super burrito, so My order was one super burrito short. I contacted customer service, who contacted taco John’s to provide me a discount for my order.

Helpful?
Fadi Hornes
Fadi Hornes
1 reviews
over 1 year ago
5 out of 5 stars

Very gelding and experienced

Very gelding and experienced

Helpful?
Masha Levit
Masha Levit
1 reviews
over 1 year ago
5 out of 5 stars

Representative was very polite helpful…

Representative was very polite helpful and respectful. Very satisfied.

Helpful?
over 1 year ago
5 out of 5 stars

Great timing and care w letting me know…

Great timing and care w letting me know order cancelled.

Helpful?
lkcx
lkcx
1 reviews
over 1 year ago
5 out of 5 stars

I had an issue with a code and was…

I had an issue with a code and was credited the code amount to my account. Matthew was very helpful and polite ! Great customer service.

Helpful?
VR
VR
1 reviews
over 1 year ago
5 out of 5 stars

He resolved my issue quickly!

He resolved my issue quickly!

Helpful?

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